Professional Services Engagement Manager

10 Hours ago • 6 Years +

Job Summary

Job Description

The Professional Services Engagement Manager will manage project management activities on large and/or complex engagements. This includes developing and tracking project work plans, scheduling resources, managing priorities, and reporting on project status, with the responsibility to resolve issues. The role involves contributing to PMO collateral, creating and managing project schedules, assessing risks, and identifying solutions to achieve program goals while maintaining quality standards. The manager will also plan and schedule work to ensure timely completion of milestones and participate in external project management communities, mentoring junior team members, and contributing to a Skyhigh Center of Excellence. Additional responsibilities include identifying sales opportunities and managing the preparation of Statements of Work and other contractual materials.
Must have:
  • 6+ years of experience in software/IT/Cybersecurity customer-facing roles.
  • Ability to analyze complex customer business and technical requirements.
  • Knowledge of business practices and procedures to perform analytical work.
  • Comfortable with JIRA, Excel, Project online, PowerPoint, etc.
  • Ability to prioritize tasks and manage time efficiently.
Good to have:
  • PMP/PMI/CSM or similar certification or experience.
  • Demonstrated experience in leading large, complex, multi-site/geo projects.
  • Background in CyberSecurity.
Perks:
  • Retirement Plans
  • Medical, Dental and Vision Coverage
  • Paid Time Off
  • Paid Parental Leave
  • Support for Community Involvement

Job Details

Job Title:

Professional Services Engagement Manager

About Skyhigh Security:

Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry.  Our mission is to protect the world’s data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency. 

Since 2011, organizations have trusted us to provide them with a complete, market-leading security platform built on a modern cloud stack. Our industry-leading suite of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world. With offices in Santa Clara, Aylesbury, Paderborn, Bengaluru, Sydney, Tokyo and more, our employees are the heart and soul of our company. 

Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our ‘Blast Talks' learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self. 

We are on these too! Follow us on LinkedIn and Twitter@SkyhighSecurity.

Role Overview:

The position of Skyhigh Security Engagement Manager requires theoretical and practical application of highly specialized knowledge gained through the attainment of sound qualification in a field related to the specialty occupation, such as Project Management, Computer Science, Information Technology, or in a closely related or equivalent field, such as Electrical or Electronic Engineering.

About the role:

  • Performing all project management activities on large and/or complex engagements, including project work plan development and tracking, resource scheduling, priority management, change management, project status reporting, tracking, and resolving issues; Managing multiple projects simultaneously.
  • Contributing to PMO collateral including both collateral/deliverables/methods.
  • Creates/tracks/adjusts the project or program schedule. Assesses risks and identifies issues and solutions to timely and efficiently achieve program goals or project objectives while maintaining quality standards. Monitors progress against schedule and determines and takes remedial action as appropriate.
  • Handles projects of moderate scope and high complexity or of broad scope and moderate complexity. Plans/manages projects directly related to corporate policies or general business operations to meet specific objectives or general goals. Has decision making authority at the project level.
  • Plans and schedules work ensure the completion of intermediate milestones and overall project or program in timely manner.
  • Participating in external project management communities; and
  • Providing community leadership through mentoring junior team members and intellectual capital development;
  • Participating and contributing to at least one Skyhigh Center of Excellence;
  • Identifying additional sales opportunities resulting from engagement work; Supporting business development processes as required;
  • Managing Statement of Work preparation, purchase orders, price quotes, and other contractual materials as part of scheduling and deploying consulting resources;
  • Managing engagements to achieve on-time and on-budget delivery; Managing other project management resources on large and/or complex engagements;

About you:

  • You have 6+ years of experience in customer facing roles in software/IT/Cybersecurity industry.
  • PMP/PMI/CSM or similar certification or experience will be preferred.
  • You have the ability to analyse complex customer business and technical requirements.
  • You have knowledge of business practices and procedures in order to perform non repetitive, analytical work.
  • You are comfortable working with JIRA, Excel, Project online, PowerPoint etc..
  • Skyhigh's Professional Services is spread across multiple Geo’s/Timezones and cultures, you will need the ability to prioritise tasks and manage self-manage your time efficiently a high level of self-initiative and self-motivation flexibility to manage your working time to accommodate the needs of the business
  • You have demonstrated experience with managing programs and processes in a matrix organization to deliver results.
  • You have demonstrable experienced in leading large, complex, multi-site/geo projects to success.
  • The ability to provide high quality reports and provide fluid discussions on project/program deliverables in both written and oral English is a key skill needed for this role.
  • Having a background in CyberSecurity is plus.

Company Benefits and Perks:

We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

  • Retirement Plans

  • Medical, Dental and Vision Coverage

  • Paid Time Off

  • Paid Parental Leave

  • Support for Community Involvement

We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Similar Jobs

Electronic Arts - Audio Artist

Electronic Arts

Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia (On-Site)
1 Month ago
Miniclip - Senior QA Tester

Miniclip

Derby, England, United Kingdom (Hybrid)
1 Day ago
Aesir Interactive - Senior Game Producer

Aesir Interactive

Munich, Bavaria, Germany (Hybrid)
1 Month ago
PlayStation Global - Senior Program Manager

PlayStation Global

Aliso Viejo, California, United States (Hybrid)
2 Months ago
N-iX - Senior Frontend Engineer

N-iX

Ukraine (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Ubisoft - Lead Development Tester

Ubisoft

Berlin, Berlin, Germany (On-Site)
4 Weeks ago
Daybreak Game Company LLC - Producer

Daybreak Game Company LLC

Renton, Washington, United States (Hybrid)
4 Months ago
Warner Bros Games - Senior Software Engineer - Data Validation

Warner Bros Games

Hyderabad, Telangana, India (Hybrid)
1 Week ago
Larian Studios - Sound Designer

Larian Studios

Quebec, Canada (On-Site)
2 Months ago
Lionbridge Games - Technical Project Manager

Lionbridge Games

Mexico City, Mexico City, Mexico (On-Site)
2 Months ago
N-iX - Senior QA (C#) Engineer

N-iX

Poland (Hybrid)
1 Week ago
Playtika - Games R&D-Production Support Team Leader

Playtika

Poland (Hybrid)
4 Months ago
Globalization Partners - Benefits Specialist

Globalization Partners

(Remote)
2 Months ago
Pluspoint - Platform Solutions Manager, Programmatic/DSP

Pluspoint

(Remote)
1 Month ago
Escape Velocity Entertainment - Certification QA Lead

Escape Velocity Entertainment

(Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Bengaluru, Karnataka, India

Google - Government Affairs and Public Policy Manager, AI and State Management

Google

New Delhi, Delhi, India (On-Site)
2 Days ago
Mako IT Lab - Principal Software Engineer

Mako IT Lab

Chennai, Tamil Nadu, India (On-Site)
7 Months ago
Tru India - React Native Developer

Tru India

Sahibzada Ajit Singh Nagar, Punjab, India (On-Site)
8 Months ago
Omnissa - Senior Member of Technical Staff (C++ Windows)

Omnissa

Chennai, Tamil Nadu, India (On-Site)
6 Months ago
Sporty Group - IN Project Manager

Sporty Group

India (Remote)
7 Months ago
techholding - Technical Support Engineer

techholding

Ahmedabad, Gujarat, India (On-Site)
1 Day ago
Jellyfish - Senior Post Producer

Jellyfish

Mumbai, Maharashtra, India (On-Site)
3 Days ago
Zscaler - Director of Vulnerability and Cloud Security

Zscaler

India (Hybrid)
9 Hours ago
Google - Senior Staff Software Engineer, Infrastructure, Google Cloud

Google

Bengaluru, Karnataka, India (On-Site)
2 Weeks ago
Aisera Jobs - Sr Technical Support Engineer

Aisera Jobs

Bengaluru, Karnataka, India (On-Site)
1 Day ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Trellix is a global company redefining the future of cybersecurity and soulful work. The company’s comprehensive, open and native cybersecurity platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Trellix, along with an extensive partner ecosystem, accelerates technology innovation through artificial intelligence, automation, and analytics to empower over 50,000 business and government customers with responsibly architected security.

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Guangzhou, Guangdong Province, China (On-Site)

Bengaluru, Karnataka, India (On-Site)

Aylesbury, England, United Kingdom (Hybrid)

View All Jobs

Get notified when new jobs are added by Treelix

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug