Head of Country HR - India
Job Summary
Job Description
The Head of Country HR - India will lead and drive the People Strategy, HR Operations, Employer Branding, and Workplace Management for GoTo Group in India. This role requires deep HR expertise, a strong understanding of the ride-hailing industry in India, and close collaboration with senior leadership. Responsibilities include developing and executing people strategies aligned with business goals, addressing people-related challenges, acting as a trusted advisor to employees and managers, utilizing HR metrics for decision-making, and ensuring compliance with Indian labor laws. The ideal candidate will have 14+ years of progressive HR experience, including at least 8 years in a leadership role in Asia, a deep understanding of cross-cultural dynamics, and excellent communication and interpersonal skills.
Must have:
- 14+ years progressive HR experience
- 8+ years leadership in Asia
- Deep understanding of Indian labor laws
- Excellent communication & interpersonal skills
- Data-driven decision making
- Develop and execute HR strategies
Good to have:
- Master's degree or relevant certification
- Project management experience
3 skills required
Job Details
About the Role:
Head of Country HR - India will lead and drive the People Strategy, HR Operations, Employer Branding & Work Place Management in alignment with our company’s vision and business goals. This role requires deep expertise in HR operations and a strong understanding of the ride-hailing industry in India.
You will work closely with senior leadership in respective countries to shape and implement people strategies that foster a high-performance culture and support our business objectives while following guidance from Group CHRO.
What you will do:
- Develop and execute the people strategy aligned with business goals and organizational values and align with market practice in India.
- Partner with senior leadership to identify and address people-related challenges and opportunities.
- Guided by the Group People Strategy and implementing that in a suitable way in the market.
- Act as a trusted advisor and support for employees and managers, addressing and resolving complex employee relations issues, office management, development needs, and employee engagement.
- Utilize HR metrics and analytics to inform decision-making and measure the effectiveness of people initiatives.
What you will need
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- A master’s degree or relevant professional certification (e.g., SHRM-SCP, CIPD) is preferred.
- Minimum of 14+ years of progressive HR experience, with at least 8 years in a leadership role in Asia with a deep understanding of cross culture in each country.
- Deep understanding of the Indian labor market and employment laws.
- Good knowledge and understanding of office management.
- Proven track record in developing and executing HR policies that drive employee engagement.
- Excellent interpersonal and communication skills, with the ability to influence and build relationships at all levels of the organization.
- Having some project management/planning and organizing experience would be helpful.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
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About The Company
GoTo is the largest technology group in Indonesia, combining on-demand and financial services through the Gojek and GoTo Financial brands. It is the first platform in Southeast Asia to host these two essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.
GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
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