Data Scientist

About the Role

Gojek is a leading on-demand services company in Indonesia providing a variety of services like bike hailing, car hailing, food delivery, etc. We leverage cutting-edge technology and data-driven insights to deliver unparalleled user experiences and operational efficiency. If you’re a data scientist at heart, this role is for you! because you’ll be mining insights from the sea of data, building data products, and designing experiments with the ability to see the real-time impact of your contribution.

As a Data Scientist, you will be at the forefront of leveraging data to drive strategic and operational improvements. You will lead complex analytical projects, mentor junior data scientists, and collaborate with cross-functional teams to develop and implement data-driven strategies that enhance our service offerings and operational efficiency.

What You Will Do

• Design and implement sophisticated statistical and machine learning models to solve complex business problems, optimize service delivery, and predict user behaviour. Use techniques such as deep learning, natural language processing, and time-series analysis.
• Partner with senior stakeholders, including product managers, engineers, and executives, to understand business objectives and translate them into actionable data insights. Provide strategic recommendations to drive business growth and operational excellence.
• Lead and mentor a team of data scientists and analysts. Provide guidance on best practices, model development, and analytical techniques. Foster a collaborative and high-performance environment within the data science team.
• Develop and enforce data governance and quality standards. Oversee data pipeline development, ensuring data accuracy, consistency, and accessibility. Advocate for and implement best practices in data management and analytics.
• Design and execute A/B tests and other experimentation methodologies to assess the impact of changes in product features, user interactions, and service delivery. Analyze results and make data-driven recommendations for optimization.
• Create high-impact visualizations and dashboards to communicate complex data insights to non-technical stakeholders. Present findings and recommendations in a clear, actionable manner to drive decision-making.
• Stay abreast of the latest trends and advancements in data science, machine learning, and analytics. Apply innovative techniques and tools to enhance analytical capabilities and contribute to the company’s competitive edge.

What You Will Need

• Master’s in Data Science, Statistics, Computer Science, Mathematics, or a related field. Advanced academic qualifications are highly desirable.
• 2-4 years of experience in data science or a related field, preferably within the on-demand services or technology industry.
• Expertise in programming languages such as Python, R, or Scala, as well as proficiency with data manipulation and visualization libraries (e.g., pandas, NumPy, matplotlib, seaborn).
• Understanding of statistical concepts and techniques, with experience applying them to real-world problems.
• Excellent communication and interpersonal skills, with the ability to effectively convey complex technical concepts to both technical and non-technical audiences.
• A passion for learning and innovation, with a desire to stay ahead of the curve in the rapidly evolving field of data science and technology.

Knowing the Following Would be a Bonus

• Experience with ride-hailing, quick commerce or food delivery domain.
• Experience working with unstructured or semi-structured data and human-in-the-loop data operations.
• Experience with distributed systems

About the Team

Our Data Science team currently consists of 40+ people based in India, Indonesia and Singapore who run Southeast Asia’s leading Gojek business. We oversee all things data and work to become a thought partner for our Business Users, Product Team, and Decision Makers. It’s our job to ensure that they have a structural approach to data-driven problem-solving. Right now, our focus revolves: how to make customers, drivers, and merchants happy and delighted. We have so far created millions of dollar impact across different journeys of customers, drivers and merchants

We work with the Engineering, PMs and strategy functions hand-in-glove - be it constructing a new product or brainstorming on a problem like how do we reduce the wait time for the drive, how do we improve assortment, should we treat convenience seeking customer differently from value seeking customer etc

As a team, we’re concerned not only with the growth of the company, but each other’s personal and professional growths, too. Along with us coming from diverse backgrounds, we often have fun sessions to talk about everything and anything from data information to our current movie list.

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

#LI-HYBRID