Product Designer

undefined ago • 3-4 Years • Design

Job Summary

Job Description

As a Product Designer for the GoFood consumer team, you'd be helping build GoFood at its very core. Get ready to explore problems from users' visible/ invisible needs and evident pain-points to shape nuanced experiences. You’d be solving problems that affect the many ways customers interact with GoFood while making their experience fast, reliable and easy.
Must have:
  • Guide the end-to-end design process for your product area from discovery to delivery, ensuring a high standard of UX and UI design.
  • Lead, coach, and support a team of product designers, helping them grow in craft and career.
  • Partner closely with Product, Engineering, and Research to define problem spaces, co-create solutions, and deliver value to users.
  • Champion the use of design systems to ensure scalable and consistent experiences across platforms.
  • Leverage user insights and data to drive decisions and improve usability, accessibility, and satisfaction.
  • Set a high bar for design execution, giving thoughtful feedback and raising the overall quality of the team's output.
  • Help improve design processes and rituals, enabling the team to work more effectively in fast-paced environments.
  • At least 3-4 years of relevant experience in the product design industry.
  • Familiar with data to identify problem areas, map user journeys, and break problems into smaller chunks.
  • Ability to use basic analytics tools to gather customer data (funnel).
  • Possess a good knowledge of design fundamentals, such as design thinking framework.
  • Able to sketch ideas into wireframes, make wireflow, and do wireframing for well-defined features.
  • Have a good knowledge of the tools, such as Overflow, Miro, Sketch, Figma.
  • Knowledge of design validation, either through quantitative or qualitative research.
Good to have:
  • Some knowledge of service design.
  • Experience with working on mobile app design.

Job Details

About the Role

As a Product Designer for the GoFood consumer team, you'd be helping build GoFood at its very core. Get ready to explore problems from users' visible/ invisible needs and evident pain-points to shape nuanced experiences. You’d be solving problems that affect the many ways customers interact with GoFood while making their experience fast, reliable and easy.

What You Will Do

  • Guide the end-to-end design process for your product area from discovery to delivery, ensuring a high standard of UX and UI design.
  • Lead, coach, and support a team of product designers, helping them grow in craft and career.
  • Partner closely with Product, Engineering, and Research to define problem spaces, co-create solutions, and deliver value to users.
  • Champion the use of design systems to ensure scalable and consistent experiences across platforms.
  • Leverage user insights and data to drive decisions and improve usability, accessibility, and satisfaction.
  • Set a high bar for design execution, giving thoughtful feedback and raising the overall quality of the team's output.
  • Help improve design processes and rituals, enabling the team to work more effectively in fast-paced environments.

What You Will Need

  • Should have at least 3-4 years of relevant experience in the product design industry.
  • Familiar data and can identify problem areas, furtherly map out the user journey and break the problems into smaller chunks.
  • Use basic analytics tools to gather customer data (funnel).
  • Possess a good knowledge of design fundamentals, such as design thinking framework and other framework in order to develop products.
  • Able to sketch the ideas into a wireframes, learn how to make wireflow and do wireframing for well-defined features.
  • Have a good knowledge of the tools, such as Overflow, Miro, Sketch, Figma or similar ones that are widely used by Product Designers.
  • Knowledge of design validation, either through quantitative or qualitative research.
  • Preferably some knowledge of service design and experience with working on mobile app design.

About the Team

The Gojek Design Team is a vibrant, diverse collective of around a hundred designers spread across two countries, we are creative thinkers and innovators who are passionate about solving complex problems and creating impactful user experiences. We value collaboration, delight, and a user-first mindset. Working with us means being part of a supportive environment where your ideas are valued, and you have the freedom to experiment and grow. Together, we envision, create, and support products and services that profoundly improve the lives of our customers.

Since our humble beginnings in 2015 as a small team of 15 designers, we’ve expanded in tandem with Gojek’s growth, bringing over 24 different products to life. Along the way, we’ve tackled numerous challenges, from refining our design processes to fostering a design-centric philosophy company-wide. Our journey has been one of continuous evolution, improving the quality of our outcomes, expanding our influence within the organisation, and relentlessly advocating for our customers. We're committed to continuous learning and improvement, and we celebrate our successes as a team.

Join us, and be a part of a team that’s not just shaping products but transforming lives of millions of users across Southeast Asia.

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

Similar Jobs

Scopely - Manager, Game Design

Scopely

Bengaluru, Karnataka, India (Hybrid)
9 Months ago
Discord - Creative Director - Copywriting Brand Team

Discord

(Remote)
9 Months ago
Larian Studios - Senior Graphic Designer

Larian Studios

Warsaw, Masovian Voivodeship, Poland (On-Site)
10 Months ago
EveryMatrix - UI/UX Designer

EveryMatrix

Kyiv, Kyiv City, Ukraine (Hybrid)
10 Months ago
Solvative - Sr Web Developer

Solvative

Ahmedabad, Gujarat, India (On-Site)
10 Months ago
Google - Senior UX Researcher, Search

Google

Bengaluru, Karnataka, India (On-Site)
11 Months ago
ION - Senior UI Designer - Italy

ION

Milan, Lombardy, Italy (On-Site)
10 Months ago
Meta - UX Researcher, Qualitative

Meta

Los Angeles, California, United States (On-Site)
9 Months ago
CleverTap - Manager - Product Design

CleverTap

Mumbai, Maharashtra, India (On-Site)
10 Months ago
Boston Consulting Group (BCG) - Senior UX Designer - X Delivery

Boston Consulting Group (BCG)

Gurugram, Haryana, India (On-Site)
11 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Frenzy Games - Graphic Designer

Frenzy Games

Bengaluru, Karnataka, India (On-Site)
11 Months ago
Onward Search - Digital UX Design Strategist

Onward Search

New York, New York, United States (On-Site)
9 Months ago
Aristocrat Gaming - Technical Lead - Full Stack Development

Aristocrat Gaming

Noida, Uttar Pradesh, India (On-Site)
9 Months ago
Talent500 - Senior UI Designer [T500-13608]

Talent500

Bengaluru, Karnataka, India (On-Site)
11 Months ago
Genpact - Lead Consultant – UX Designer-ITO084390

Genpact

Bengaluru, Karnataka, India (On-Site)
10 Months ago
Google - Art Director, YouTube Effects

Google

Mountain View, California, United States (On-Site)
9 Months ago
HSBC - UI UX Designer/Lead Consultant Specialist

HSBC

Pune, Maharashtra, India (Hybrid)
10 Months ago
The Walt Disney Company - Lead Product Designer - Sports Design (ESPN)

The Walt Disney Company

San Francisco, California, United States (On-Site)
9 Months ago
GoTo Group - UX Motion Designer II

GoTo Group

Jakarta, Jakarta, Indonesia (On-Site)
9 Months ago
Virtusa - UX designer

Virtusa

Karnataka, India (Hybrid)
11 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Jakarta, Jakarta, Indonesia

Postman - Director/Head, Channel Sales EMEA

Postman

Central Sulawesi, Indonesia (Remote)
10 Months ago
GoTo Group - Senior Marketing Manager - Subscription

GoTo Group

Jakarta, Jakarta, Indonesia (On-Site)
10 Months ago
GoTo Group - KYB Team Lead

GoTo Group

Jakarta, Jakarta, Indonesia (On-Site)
9 Months ago
NinjaVan - Linehaul Team Leader Tangerang (Kosambi)

NinjaVan

Indonesia (On-Site)
10 Months ago
PublicisGroupe - PR_UK_25th- Testjob

PublicisGroupe

Jakarta, Indonesia (On-Site)
9 Months ago
NinjaVan - Cold Chain Business Development Executive

NinjaVan

Jakarta, Jakarta, Indonesia (Hybrid)
10 Months ago
PwC - Associate & Senior Associate - Internal Firm Services (Talent Pool)

PwC

Jakarta, Jakarta, Indonesia (On-Site)
10 Months ago
Remote - Video Content Creator

Remote

Central Sulawesi, Indonesia (Remote)
10 Months ago
Token Metrics - Crypto Senior Full Stack Developer (Jakarta - Remote)

Token Metrics

Jakarta, Jakarta, Indonesia (Remote)
10 Months ago
Tencent - Tencent Cloud International Project Manager – Indonesia

Tencent

Jakarta, Jakarta, Indonesia (On-Site)
11 Months ago

Get notifed when new similar jobs are uploaded

Design Jobs

Google - Staff UX Writer Content Designer, Google Ads

Google

New York, New York, United States (On-Site)
9 Months ago
Next Level Business Services - User Experience Researcher

Next Level Business Services

Santa Clara, California, United States (On-Site)
9 Months ago
Google - Senior Quantitative UX Researcher, Search Ads

Google

New York, New York, United States (On-Site)
9 Months ago
Google - Staff Visual Designer, Search

Google

New York, New York, United States (On-Site)
9 Months ago
paypal - Manager, Product Management, Technical

paypal

San Jose, California, United States (Hybrid)
10 Months ago
paypal - Sr. Product Designer, Venmo Checkout

paypal

San Jose, California, United States (Hybrid)
10 Months ago
Google - Staff UX Designer

Google

Mountain View, California, United States (On-Site)
9 Months ago
The Walt Disney Company - Lead Product Designer - Sports Design (ESPN)

The Walt Disney Company

New York, New York, United States (On-Site)
9 Months ago
ServiceNow - Senior UX Researcher

ServiceNow

Bengaluru, Karnataka, India (Hybrid)
11 Months ago
Just Play GmbH - Lead Product Designer (all genders)

Just Play GmbH

Berlin, Berlin, Germany (On-Site)
9 Months ago

Get notifed when new similar jobs are uploaded

About The Company

GoTo is the largest technology group in Indonesia, combining on-demand and financial services through the Gojek and GoTo Financial brands. It is the first platform in Southeast Asia to host these two essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.


GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.

Bengaluru, Karnataka, India (Hybrid)

Jakarta, Jakarta, Indonesia (On-Site)

Jakarta, Indonesia (On-Site)

Jakarta, Indonesia (On-Site)

Singapore (Hybrid)

Pontianak, West Kalimantan, Indonesia (On-Site)

View All Jobs

Get notified when new jobs are added by GoTo Group

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug