Revenue Operations

3 Weeks ago • 2 Years +

Job Summary

Job Description

The Revenue Operations role manages the daily activities of the EMEA Operations Team. Responsibilities include reviewing customer billings, processing orders, managing logistics such as issuing invoices, overseeing support activities, ensuring inventory levels, updating Salesforce, and maintaining relationships with distributors. This position requires a candidate with accounting and/or operations experience and strong communication skills. The role is remote, requiring candidates to reside in Ireland.
Must have:
  • Review customer billings and ensure accuracy.
  • Process customer orders, including validating POs.
  • Issue commercial invoices and track shipping.
  • Update Salesforce daily and maintain data accuracy.
  • 2+ years of accounting and/or operations experience.
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office, specifically Excel.
  • Strong attention to detail required.
Good to have:
  • Experience with Microsoft NAV and Salesforce (or other ERP and CRM systems)
Perks:
  • Base salary plus bonus and Employee Stock Purchase Program.
  • Premium Collective Health Insurance Plan with employer contribution.
  • Premium Collective Pension Scheme fully funded by Progress.
  • Generous vacation allowance and birthday day off.
  • Days off for volunteering.
  • Global well-being program.
  • Focus on Employee Experience.
  • Career Growth opportunities.

Job Details

We are Progress (Nasdaq: PRGS) - a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease.

We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Revenue Operations member working out of Ireland and help us do what we do best: propelling business forward.

This position will manage the daily activities of the EMEA Operations Team and work closely with the Revenue Operations Specialist to ensure Progress operations policies and procedures are implemented accordingly.

In this role, you will:

  • Review customer billings and ensure they are posted timely and accurately

  • Process orders from customers including validating purchase orders and POS reports to ensure proper pricing, discounts and terms, updating Salesforce, provisioning the Front-End System (ALSI) and posting the orders in the Order Management System (NAV)

  • Complete logistically responsibilities such as issuing commercial invoices, and where applicable tracking/AWB numbers, to customers within 24 hours of shipping

  • Oversee support activities and ensure proper internal control is maintained in Kemp licensing system

  • Ensure inventory levels are to Progress Policy in Kemp Warehouse

  • Ensure Salesforce is being updated daily and timely with accurate data

  • Maintain good relationships with key distributors

  • Track Distributor and Partner Pricing for accuracy

 Your background:

  • This role is remote, but candidates must reside within Ireland
  • Bachelor’s degree in Accounting, Finance, or Business Management

  • 2+ Years of accounting and / or operations experience

  • Excellent verbal and written communication skills with the ability to effectively interact with management across all departments

  • Proficient in Microsoft Office, specifically Excel

  • Strong attention to detail required

Additionally, it would be beneficial if you have:

  • Experience with Microsoft NAV and Salesforce (or other ERP and CRM systems) 

If this sounds like you and fits your experience and career goals, we’d be happy to chat.   What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:  

  • Compensation: Base salary plus bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback.

  • Benefits: Premium Collective Health Insurance Plan with a monthly employer contribution and Premium Collective Pension Scheme fully funded by Progress

  • Time-off and Leave: Generous vacation allowance, an additional day off for your birthday, and days off for volunteering

  • Well-being: A global well-being program focused on physical, mental, and financial health

  • Focus on Employee Experience: We aim to create an environment where people view their time at Progress as their best career chapter by seeking your feedback, partnering with you and recognizing and celebrating the moments that matter.

  • Career Growth: We empower you to own your career and personalize your growth with career development tools, internal career mobility, knowledge sharing, and learning opportunities.

Apply now! 

#LI-remote 

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