Sales Support Representative
Job Summary
Job Description
As a Sales Support Representative at Barracuda, you will be assisting the Americas Renewals Team with quoting and order building, ensuring accuracy in renewal opportunities, and maintaining account information within internal databases. You will utilize SFDC reports, help with complex quotes, and collaborate with the Sales Operations Team to improve renewals workflow. This role offers an opportunity to support a growing sales team in the cybersecurity space, learn about the company's solutions, and contribute to the productivity of the sales team.
Must have:
- Experience in customer-centric sales environments.
- Experience using CRM tools, ideally Salesforce.com.
- Experience with Microsoft Office Products.
- High energy and driven self-starter.
- Excellent time management and organizational skills.
- Ability to work with urgency and attention to detail.
- Strong "customer first" attitude.
- A desire to find solutions to problems.
- Exceptional written and oral communication skills.
5 skills required
Job Details
Job ID 26-023
Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.
We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.
Envision yourself at Barracuda
Barracuda Networks is looking for a sharp, self-motivated, roll-up your sleeves type of individual who is willing to go the extra mile to help us support our expanding sales team. In this role, you will have a great opportunity to join a busy sales organization in the cyber-security space and as you learn more about the company, our solutions and internal systems/tools, you will help us drive greater productivity within our sales team
Barracuda Networks is looking for a sharp, self-motivated, roll-up your sleeves type of individual who is willing to go the extra mile to help us support our expanding sales team. In this role, you will have a great opportunity to join a busy sales organization in the cyber-security space and as you learn more about the company, our solutions and internal systems/tools, you will help us drive greater productivity within our sales team
What you will be working on
- Assisting the Americas Renewals Team with quoting and order building
- Cross-checking renewal opportunities for sku/pricing errors and duplicates
- Maintaining current and accurate account and contact information within internal databases
- Utilizing SFDC reports to ensure that all renewal opportunities are accurate and ready for processing
- Helping with complex quotes
- Working alongside our Sales Operations Team to scale fixes and enhancements that improve the renewals workflow
- Testing new features and procedures for system improvement implementation
What you bring to the role
- Experience working in a customer centric sales environment is an advantage
- Experience using CRM tools, ideally salesforce.com
- Experience using Microsoft Office Products
- High energy and driven self-starter who can learn on the fly
- Excellent time management and organizational skills, with the ability to manage multiple tasks and re-prioritize workflow as necessary
- Ability to work with a sense of urgency, while remaining laser focused on attention to detail
- Strong “customer first” attitude
- A desire to find solutions to problems
- Exceptional written and oral communication abilities
What you’ll get from us
A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.
- Equity, in the form of non-qualified options
- High-quality health benefits
- Retirement Plan with employer match
- Career-growth opportunities
- Flexible Time Off and Paid Time Off benefits
- Volunteer opportunities.
#LI-hybrid
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