Saudi eCommerce Lead

Description -

Responsibilities
The HP Store Manager leads the hp.com eCommerce business for Saudi Arabia.

The key requirements of the role are:

• Full P&L accountability for the hp.com eCommerce business
• Accountable for HP’s direct sales to consumer and SMB customers
• Sales occur through multiple routes-to-market: online sales, inside tele-sales, HP Branded Store-in-Stores in online marketplaces like Amazon, eBay etc.
• Manage a virtual end-to-end business unit dedicated to online: digital marketing, UX, merchandising, sales, product marketing, operations, fulfillment, customer service etc.
• Responsible for demand generation budget.
• Define the 4P strategy across the online channels - the product portfolio and pricing, the placement of product information to drive sales, any promotional price offerings.
• P&L management including forecasting and planning
• Deliver a best-in-class experience that customers are expecting in an Omnichannel world
• Continue to deliver breakthrough profitable growth
• Brings customer insights and key trends back into the wider-HP organisation
• Partner as needed with other key internal functions (product marketing, brand marketing, sales, IT etc.)   
• Own end to end interface with customer, including content, checkout and customer communications both pre and post sale.
• Drive change within the organisation and its approach to the online/digital ecosystem
• The role reports strong line to HP Digital Direct, dotted line to HP MEA

Profile

• Experience in eCommerce and/or online sales and/or category management
• Sales leadership experience
• Act as a General Manager for the business, moving from one function to the next (sales, marketing, operations etc.) daily 
• Achieved planned financial results within a business at a region/area, business segment, or industry level.
• Extreme customer focus
• Growth mindset
• Ability to work in a dynamic, fast-paced online environment 
• Strong analytical skills
• Effective in leading cross organizational collaboration and results
• Effectively work as part of a virtual team
• Effective communication

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement