Senior Account Manager

Overview:

SOFTSWISS continues to expand the team and is looking for a Senior Account Manager. We need a true, experienced, and accomplished professional who shares our culture and values.

Key responsibilities:

• Strategic Partnerships & Expert Engagement
• Coordinate the identification and onboarding of external experts and advisors from a curated shortlist
• Lead outreach, relationship-building, and negotiation of collaboration terms.
• Manage the full lifecycle of engagement: from initial contact to finalizing legal and operational documentation (e.g. NDAs, agreements).
• Plan and facilitate regular meetings, ensure timely follow-ups, and maintain high-quality communication with stakeholders.
• Prepare briefings, strategic notes, and supporting documents for leadership and external participants. NGO Project Management
• Oversee the roadmap for launching a new non-profit initiative from concept to operational launch.
• Collaborate with legal and administrative teams on entity registration, governance model, and compliance processes.
• Help define the NGO’s mission, vision, and potential partnership strategy.
• Manage project milestones, risk tracking, and reporting for internal and external stakeholders.

Experience needed:

• 5+ years of experience in account management, stakeholder coordination, or project management.
• Exceptional communication skills in English (written and verbal).
• Experience managing multiple high-level stakeholders and working cross-functionally.
• Background or interest in non-profit initiatives or CSR
• Familiarity with legal and strategic documentation (agreements, charters, etc.) is an advantage.

What we offer:

• Full-time remote work opportunities and flexible working hours
• Comprehensive Mental Health Programme
• Private insurance
• Sports program compensation
• Free online English lessons
• An additional 1 Day off per calendar year
• Generous referral program
• Training, internal workshops, and participation in international professional conferences and corporate events

About Us:

SOFTSWISS is an international company, and an iGaming software expert. We don't only follow iGaming market trends, we create them! SOFTSWISS is a recognised industry leader in iGaming software solutions development, covering almost all aspects of the iGaming industry. The company has an international team and an official presence in several countries. Projects powered by SOFTSWISS receive numerous awards and accolades from industry media.

Our Mission:

Changing the iGaming industry through technological innovation.