Account Manager - LSEG Customer Connect

London Stock Exchange Group (LSEG) is a global leader of market data and analytics. We are enabling the growth and transformation of the global financial community through the delivery of world leading data and content in areas such as data science, artificial intelligence and cloud-based solutions.

As an Emerging Account Manager, the role would lead a portfolio customers and develop meaningful, long-term mutually beneficial relationships with them. In addition to increasing customer success, we will look to grow our market share with these customers and grow our existing revenue. We will develop and implement strategies that improve both customer engagement and help drive the community. The account activities will help provide strong, consistent service levels to our customers and you will work closely with colleagues from other areas of our business to deliver stronger, more relevant value propositions - helping customers to grow their business, minimize risk or improve efficiency.

Key Responsibilities:

• Commercial engagement of customers in your portfolio and grow the revenue through retention and growth!

• Succeed in net sales and revenue quotas with periodic forecasting

• Develop strong, senior level network and relationships within customer accounts and drive the execution of account level strategy

• Identify new opportunities and collaborate with expertise from sales teams

• Prioritize and rally other LSEG resources to resolve customer issues and help the customer be successful in their objectives

• Be a champion to raise product relate enhancements to align with customer requirements!

• Keep the account information up to date in CRM systems

• Responsible for maintaining and increasing LSEG product and service usage by delivering various training activities.

Required Skills:

• Strong relationship building and sales skills - able to build new relationships quickly and become a trusted partner to your customer.

• Ability to identify customer needs and match those needs with LSEG solutions.

• Strong communication skills - both written and spoken.

• Ability to collaborate with various teams to achieve customer objectives

• Self-motivated and self-starter.

• Adaptability - Ability to respond promptly and efficiently to change.

• Persuasiveness - ability to influence others to accept or understand your idea.

• This role will require to work in time zones aligned to other Asian markets like Singapore, Hong Kong

Desired Skills and Experience:

• 1-5 years of experience in sales / account management – responsible for selling financial markets related data and analytics.

• Good knowledge of financial industry preferred.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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