Site Facilities Operations Manager

1 Month ago • 8 Years + • Facilities Management

Job Summary

Job Description

The Site Facilities Operations Manager in Bangkok, Thailand, will oversee the operation and maintenance of Google's sophisticated data center facilities. Responsibilities include team management (hiring, development, career support), budget planning and management, ensuring Service Level Agreements (SLAs) are met, and developing cost-effective operational strategies. The role demands critical thinking, innovation, and the ability to manage critical events. The successful candidate will have a strong background in critical facilities management, experience with electrical, mechanical, and HVAC systems, and fluent communication skills in Thai and English. They will lead by example, implementing a safety culture and driving results across multiple sites.
Must have:
  • 8+ years critical facilities management experience
  • Data center/mission critical facility management
  • Fluent Thai and English communication
  • Team management & development skills
  • Budget planning & management expertise
  • Problem-solving and critical thinking
Good to have:
  • Collaboration with other business units
  • Understanding of electrical, control, and mechanical systems
  • Cost reduction and efficiency improvement strategies

Job Details


Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 8 years of experience in critical facilities management (e.g., facility, technical, and team management).
  • Experience in site-level data center or mission critical facility management.
  • Ability to communicate in Thai and English fluently to support vendor and contractor management in this region.

Preferred qualifications:

  • Experience collaborating with other business units to meet company goals and standards.
  • Understanding of the operations and maintenance of electrical, control systems, and mechanical systems in a critical environment.
  • Ability to develop and grow team members through coaching, mentoring, and training.
  • Ability to set, prioritize, and achieve business objectives.
  • Excellent problem-solving skills.

About the job

The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facility Technicians at Google data centers operate, monitor and support physical facilities conditions. Some duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components). You'll provide daily assistance to senior technicians as you read blueprints/schematics, conduct tours of systems and assess their working order.

You will develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

  • Empower team through hiring, talent development, and career support. Integrate Google strategy with internal and external partners, ensuring aligned goals.
  • Plan and manage operational budgets and expense forecasting. Create and deploy strategies for cost-effective operations focused on total cost of ownership.
  • Meet Service Level Agreements (SLAs) on uptime, efficiency, and cost with internal teams. Set strategy and plan deployments across multiple sites.
  • Demonstrate critical thinking and innovation in addressing traditional and emergent data center challenges. Demonstrate flexibility and the ability to support our operations, taking the lead in responding to critical events when necessary.
  • Lead by example, deliver results, develop people, build community, implement, and drive a safety culture at the site.

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