Sophis Ops Engineer

5 Months ago • All levels • DevOps

Job Summary

Job Description

This role is for a Sophis Ops Engineer to join a Finastra Sophis Platform squad. Responsibilities include monitoring application performance, analyzing and fixing performance issues on the Finastra Sophis package, handling user-facing interactions, and working on backlog stories using agile methodology. The engineer will be the first line of interaction for infrastructure performance issues, managing incident, problem, and change management. They will use Azure for deployment, provide feedback to developers on stability and performance, and contribute to continuous delivery. Experience with LoanIQ version upgrades, EVM, and working with Finastra is crucial. The role requires strong SQL, Oracle database performance tuning, and Windows platform experience. Agile and continuous delivery experience is essential.
Must have:
  • Good knowledge of Finastra Capital Fusion Sophis 6.x
  • SQL programming expertise
  • Sophis processes monitoring experience
  • Oracle Database Performance Tuning
  • Windows platform experience (Citrix, servers)
  • PowerShell and Azure pipeline knowledge
  • Agile and Continuous Delivery experience
Good to have:
  • Communication skills
  • Working knowledge of Linux
  • Dutch and/or French
  • Commercial lending domain knowledge

Job Details

Project description

We are looking for an Ops engineer to join us in Sophis Platform squad responsible for monitoring application performance, analyse and fix performance issues on Finastra Sophis package, within the WB Tech FM&GT Sophis area. You'll work in a multi skilled Sophis Ops squad, using the agile methodology to deliver on the company and business' priorities, from the backlog.
You need a have fair knowledge of financial market aspect but not must. You can handle well immediate user-facing interaction with our internal customers as well as working on backlog stories.
You strive towards automation, and you assist in bringing us to full continuous delivery.
Your key responsibilities
As an Ops engineer, one of the key roles is to be the first line of interaction with our users in case of any issue on infrastructure performance in nature. You'll need to handle comfortably all sides of service management such as incident, problem and change management.
Thanks to your technical knowledge of the deployment, you should be able to use the Azure for the deployment of Sophis package (client and server side),You'll give feedback to the developers to improve stability, performance, monitoring and recoverability of the application.
The following items are vital in this:
Contribute to the new way of working.
- You work together with colleagues from other areas of expertise and take initiative in expanding knowledge (both within and outside of your area of expertise) that is relevant for the Investing area in which you work.
- You use your technical expertise and experience to contribute to all sprint events (planning, refinements, retrospectives, demos).
- Where possible, you take on tasks/activities that contribute to the mission, even when they are not entirely within your area of expertise.

Responsibilities

LoanIQ version Upgrade, including testing of new enhancements, retesting of existing defects/fixes in the release.

expert-level knowledge with EVM and notices.

Work with Finastra (LoanIQ's vendor) to ensure that client fixes are delivered with the appropriate priority.

Understand & Analyze business requirements and design and implement them.

Understanding of the Loan IQ data model and the ability to create queries to assist in the analysis of issues/requirements.

Commercial lending domain knowledge.

Skills

Must have

Good knowledge of Finastra Capital Fusion

Sophis 6.x Front/Back office, Value at Risk modules

Good knowledge in SQL programming: syntax, objects utilization and optimization (materialized view, table partitioning).

Experience in Sophis processes monitoring (logs analyse, workflow)

Experience in Oracle Database Performance Tuning (SQL Trace and SQL plan information)

Experience in delivering solutions on the Windows platform (Citrix, Windows servers, ...)

Experience in one relevant programming language (PowerShell) and good knowledge of Azure pipeline.

Comfortable with Agile and Continuous Delivery practices.

Pro-active, assertive and a good communicator.

Have an excellent written and spoken English! (Knowledge of Dutch and/or French is an asset);

Nice to have

Communication skills

Working knowledge of Linux

Other

Languages

English: C1 Advanced

Seniority

Senior

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About The Company

Luxoft, a DXC Technology Company (NYSE: DXC), is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U.S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 21 countries with an international, agile workforce of nearly 18,000 people. It combines a unique blend of engineering excellence and deep industry expertise, helping over 425 global clients innovate in the areas of automotive, financial services, travel and hospitality, healthcare, life sciences, media and telecommunications.

DXC Technology is a leading Fortune 500 IT services company which helps global companies run their mission critical systems. Together, DXC and Luxoft offer a differentiated customer-value proposition for digital transformation by combining Luxoft’s front-end digital capabilities with DXC’s expertise in IT modernization and integration. Follow our profile for regular updates and insights into technology and business needs.

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