Staff SW QA Engineer - System Test

undefined ago • 6 Years + • Testing

Job Summary

Job Description

The Staff SW QA Engineer - System Test will develop a deep understanding of Gigamon's hardware, software, and solutions to design and build system test beds for customer deployment scenarios. Key responsibilities include troubleshooting, isolating problems, executing test cases, and developing automation scripts. The role requires 6+ years of QA testing experience, including system, performance, integration, and interoperability testing, along with strong knowledge of networking protocols (TCP/IP, L2/L3, L4-L7), Nutanix, and packet capture tools. Experience with Terraform, Ansible, Puppet, and bug tracking systems like Jira is essential. A BS degree in Computer Science or equivalent is required.

Must have:

Develop thorough understanding of Gigamon hardware and software architecture.
Develop thorough understanding of Gigamon solutions and market verticals.
Work with cross functional team and develop customer use cases.
Design and build system test bed focusing on customer deployment scenarios.
Troubleshoot, isolate problems and work closely with development for resolution.
Timely test case execution with a customer quality focus.
Develop automation scripts for all customer use cases.
Working closely with the automation team to integrate use cases into regression test suite.
Demo proof of concept for specific customer use cases.
Review product documentation and provide feedback to Technical Publications.
Field escalations; working with support and development in troubleshooting and reproducing field reported escalation issues.
Learn from customer bugs and fill test coverage gaps.
Bug creation, reproductions and daily management.
Test project lead on occasion.
6+ years of hands-on QA testing experience.
Experience with System Test, Performance Test, Integration Test, and Interoperability Test.
Creating, implementing and reviewing manual/automated test cases and test suites.
Experience with test case management tools such as Mercury Center, TestLink.
Working knowledge in TCP/IP, L2/L3 protocols, L4 – L7 protocols.
Working knowledge in Nutanix.
Strong network configuration and troubleshooting skills.
Familiarity with packet capture tools such as Wireshark, SnifferPro.
Working experience in Terraform, Ansible, Puppet.
Experience with bug tracking systems such as Bugzilla, Jira.
Mentor junior QA engineers in QA process and technology.
Min. BS degree in Computer Science or Equivalent.

Good to have:

Knowledge of and/or experience with firewall, security and SSL
Scripting experience (Python, TCL, Perl, Expect)
Project/Test lead experience

14 skills required

14 skills required for this role

Add these skills to join the top 1% applicants for this job

problem-solving

game-texts

quality-control

test-coverage

test-suites

bug-tracking

bugzilla

ansible

terraform

puppet

wireshark

python

perl

jira

Job Details

Description

Primary duties include but are not limited to:

Develop thorough understanding of Gigamon hardware and software architecture.
Develop thorough understanding of Gigamon solutions and market verticals
Work with cross functional team and develop customer use cases
Design and build system test bed focusing on customer deployment scenarios.
Troubleshoot, isolate problems and work closely with development for resolution
Timely test case execution with a customer quality focus
Develop automation scripts for all customer use cases
Working closely with the automation team to integrate use cases into regression test suite.
Demo proof of concept for specific customer use cases.
Review product documentation and provide feedback to Technical Publications
Field escalations; working with support and development in troubleshooting and reproducing field reported escalation issues
Learn from customer bugs and fill test coverage gaps.
Bug creation, reproductions and daily management
Test project lead on occasion

Requirements

6+ years of hands-on QA testing experience including:
System Test, Performance Test, Integration Test, and Interoperability Test
Creating, implementing and reviewing manual/automated test cases and test suites
Experience with test case management tools such as Mercury Center, TestLink etc….
Working knowledge in TCP/IP, L2/L3 protocols, L4 – L7 protocols
Working knowledge in Nutanix
Knowledge of and/or experience with firewall, security and SSL a plus
Strong network configuration and troubleshooting skills
Must be familiar with packet capture tools such as Wireshark, SnifferPro and are able read/understand the capture
Scripting experience a plus; Python, TCL, Perl, Expect
Working experience in Terraform, Ansible, Puppet
Experience with bug tracking systems such as; Bugzilla, Jira, etc…
Excellent verbal and written communications skills
Project/Test lead experience a plus
Mentor junior QA engineers in QA process and technology
Min. BS degree in Computer Science or Equivalent