Stage - ServiceNow Partnership Analyst H/F

8 Months ago • All levels

Job Summary

Job Description

As a ServiceNow Partnership Analyst Intern, you will play a crucial role in supporting Devoteam's ambitious growth strategy. You will be responsible for analyzing performance indicators, assisting with initiatives, and managing the internal community. Key responsibilities include conducting data analysis, updating dashboards, organizing events, and providing ad-hoc support. You will gain valuable experience in the ServiceNow ecosystem and contribute to a dynamic and fast-paced environment.
Must have:
  • Analytical skills
  • Mastery of Google Sheets and Slides
  • Fluency in English and French
  • Collaborative attitude
Perks:
  • Training in ServiceNow, ITIL, and Agile methodologies
  • Opportunity to contribute to Devoteam's growth
  • Active participation in internal events and initiatives
  • Location near Paris and public transportation

Job Details

Description de l'entreprise

Devoteam est un leader du conseil en stratégie digitale, plateformes technologiques, cybersécurité et business transformation.

Avec 10 000 collaborateurs en Europe, Moyen-Orient et Afrique, Devoteam accompagne les entreprises en mettant depuis plus de 25 ans la Technologie au service de l’Homme.

Notre ambition pour 2024 est de tripler notre empreinte avec ServiceNow, en déployant nos expertises sur la plateformisation des processus chez nos clients et prospects internationaux qui cherchent à transformer leurs services IT et Métiers.

Pour cela, nous cherchons des consultants expérimentés passionnés et des leaders ambitieux pour relever ce challenge, tout en s'inscrivant dans cette culture commune basée sur l'innovation et toujours dans la vision #TechforPeople.

 

Description du poste

The role :
1. Analysis, consolidation and monitoring of the various indicators of the Partner pillar’s performance:
- Weekly, monthly, quarterly analyses of different branches (15 countries in EMEA) of the
ServiceNow Pillar around business & growth, training & certification, and recruitment
- Update and upkeep dashboards pertaining to the above information
- Monthly Sales & Certifications Ranking
- Assist with Monthly Business Reviews preparation

2. Assisting in steering group initiatives:
To achieve our ambitions, we will launch/have launched several initiatives and operational
projects, which you will be supporting:
- Organising annual group competitions - sales challenge & Hackathon
- Tracking and follow-up of project status & deployments & customer satisfaction scores
Assist with the ongoing 10+ initiatives to advance our progress.

3. Assisting with Community Management 
- Creation of posts for the internal community:

- New certified Consultants
- Monthly updates
- New business highlights with sales
- Regular update of the Pillar Intranet with updated information

4. Ad-hoc support with slides preparation, business analysis, event organisation, and
following up with group initiatives.

Qualifications

The Perfect Fit :
- Most importantly, an aptitude to learn, and a collaborative attitude
- Analytical skills, at ease with numbers
- Mastery of Google Sheets and Google Slides
- English and French language fluency highly appreciated
- Start as soon is possible since November 2024

Informations complémentaires

Ce que l’on te propose :
1- Un cursus de formation au démarrage de ton stage afin d’appréhender les enjeux de ton stage
(Formation ServiceNow , Formation ITIL, Formation méthode de projet Agile Rapid v2)
2- Devenir acteur de notre croissance, relever des défis ambitieux et prendre des responsabilités.
3- Participer activement à la vie interne du groupe : publication d'articles sur notre blog, contribution
au recrutement et aux relations écoles, formations et évènements internes
4- Une localisation proche de Paris et du métro à Levallois-Perret

Le savais-tu ?

Cela fait 4 années que nous sommes parmi les 120 employeurs les plus attractifs et nous avons reçu le prix « Leadership Opportunities » d'Universum !

Chaque année nous accompagnons nos équipes au travers de Devoteam University qui forme plus de 1000 consultants conduisant à 300 certifications obtenues.

Tous nos postes sont ouverts aux personnes en situation de handicap. Devoteam est engagé dans une politique Diversité.

Le Groupe Devoteam œuvre pour l'égalité des chances, pour la promotion de ses collaboratrices et de ses collaborateurs au mérite et lutte activement contre toute forme de discrimination. Nous sommes persuadés que la diversité contribue à la créativité, au dynamisme et à l'excellence de notre organisation. Tous nos postes sont ouverts aux personnes en situation de handicap 

Retrouve l’ensemble de nos offres sur le site carrière de Devoteam : https://fr.devoteamcareers.com/fr/

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