Support Engineer
Job Summary
Job Description
- 2+ years tech support/engineering experience
- Experience with rules engines/workflow automation
- Basic coding/scripting knowledge (.Net, JavaScript, Python)
- Strong communication skills
- Collaborative & proactive problem-solving skills
- Great career development opportunities
- Hybrid working model
- International Health Insurance
- Health and Wellbeing Package (350 EUR per year)
- Birthday Day Off
- Me Time - 1 day off per year
2 skills required
Job Details
Description
We seek a dedicated Support Engineer to join the LogicX team, focusing on supporting logic-based rule creation and addressing client requirements. The role involves working closely with clients and internal teams to ensure the delivery of high-quality support services and seamless resolution of technical issues.
The ideal candidate will have strong problem-solving abilities and excellent collaboration skills to contribute effectively to project success and client satisfaction.
Requirements
- 2+ years of experience in a technical support or engineering role.
- Experience with rules engines, workflow automation, or business process tools
- Basic coding or scripting knowledge (e.g., .Net, JavaScript, Python, or similar).
- Strong communication skills with the ability to convey technical concepts to non-technical audiences.
- Proven ability to work collaboratively across teams and manage priorities in a fast-paced environment.
- Exceptional problem-solving skills and a proactive approach to client support.
Benefits
- Great career development opportunities
- Hybrid working model
- International Health Insurance
- Health and Wellbeing Package (350 EUR per year)
- Birthday Day Off
- Me Time - 1 day off per year
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About The Company
We are an award-winning iGaming platform and sportsbook provider supplying industry-leading solutions to our partners and their players. We specialise in helping online and land-based operators expand their iGaming and sports betting business on a global scale, focusing on innovation and customisation to power localised customer experiences and intimate user journeys. As a regulated markets specialist, we offer compliant entry into 36+ complex regulated markets around the world.
Our powerful iGaming platform is built to be scalable, open and user-centric, rapidly integrating with our partners' existing tech and preferred third parties. It provides a personalised user experience through our suite of real-time marketing tools, real-time data, and real-time rules engine, allowing our partners to build their own automated bespoke rules, without the need for coding knowledge.
Our sportsbook is built mobile-first and provides a premium player experience through our Bet builder, comprehensive Live betting capabilities and Player props. Our partners benefit from tailored odds, personalised margins, and risk management strategy, increasing the players’ personalised experience. Our partners benefit from an in-house trading team available 24/7 through direct communication channels, delivering unparalleled agility and service to all our partners, around the clock.
General enquiries: sales@gig.com
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