Survey Scripter

The Role

You will be part of an operations team, which will provide operational support to research teams in Europe, the USA, the Middle East and APAC, enabling them to offer quality consultancy on a wide variety of topics.

Alongside other survey scriptwriters and data processing execs, you will be part of an Operations team which strives to produce accurate results every time and supports the rest of the company in delivering innovative and robust research solutions.

What will I be delivering?

• To provide expert scripting services for researchers to aid them in their client relationships
• To take complex questionnaires from researchers and script them using YouGov’s bespoke scripting software in an accurate and timely manner.
• Testing survey logic to ensure that it is error free.
• Using experience to liaise with internal clients, advising on best practice and assisting with problem solving
• Management of own workload to ensure that deadlines are met and standards are achieved.
• To assist the senior scripters in implementing any new solutions for improved efficiency within the workflow
• To maintain excellent record administration so as to have an accurate log of work carried out as part of the service
• To ensure all reporting and management requests are accurate and delivered on time

What do I need to bring with me?

• Fluent in English
• Familiarity with any computer language or web-design coding (e.g. HTML, CSS, JavaScript)
• Degree in an IT-based subject, or evidence of a similar level of computer skills
• Teamwork
• Strong logical problem solving skills
• Excellent attention to detail
• Good communication skills, especially in the area of explaining technical points to non-technical people
• Ability to work independently and manage own deadlines
• High level of proficiency with MS Office, especially Excel

Shift Timings:

Monday - Friday 2 PM - 11 PM IST

Company Description and Culture 

YouGov is a global online research company, offering insight into what the world thinks.    

We speak daily to our panel of over 27 million registered members to understand opinion and behaviors around the world. We have a strong reputation as a source of accurate data and we’re trusted by the world’s biggest brands to get it right, making us the most quoted market research source in the world.  

Why join YouGov? 

Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities. 

Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.  

Life at YouGov 

We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do. 

We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.  

Equal Opportunity Employer 

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need. 

Data Privacy

To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy