Technical Writer Lead - Loyalty Products
Job Summary
Job Description
The Technical Writer Lead will oversee documentation efforts for loyalty products, including software documentation, user guides, release notes, and API documentation. Responsibilities include managing project assignments, supporting and mentoring a team of writers, serving as the primary point of contact for documentation needs, ensuring high-quality, user-friendly documentation. This role involves writing technical documentation, collaborating with internal teams to gather data, planning documentation timelines, translating technical information into clear workflows, and ensuring documentation standards are followed. The role also includes leading and mentoring the writing team.
Must have:
- Previous leadership experience
- Strong background in technical documentation
- 5+ years of writing and editing experience
- Ability to gather and organize complex information
Perks:
- Be part of a dynamic, fast-growing company
- Competitive salary and career growth opportunities
- Medical, Dental, and Vision insurance
- 401(k) with company match, life insurance, parental leave, adoption assistance, and even pet insurance!
- Discretionary Time Off (DTO)
- Enjoy flexibility with hybrid work
- Thrive in the exciting gaming industry
2 skills required
Job Details
Technical Writer Lead - Loyalty Products (Hybrid) - Las Vegas, NV
Department: Training & Documentation
Employment Type: Full Time
Location: Las Vegas, Nevada - FinTech Innovation Center
Description
We’re looking for a Technical Writer Lead to oversee documentation efforts for our loyalty products, including software documentation, user guides, release notes, and API documentation. In this role, you'll manage project assignments, support and mentor a team of writers, and serve as the primary point of contact for documentation needs, while ensuring high-quality, user-friendly documentation.
**Must reside in Las Vegas to be considered**
**Must reside in Las Vegas to be considered**
What Will You Be Doing?
- Oversee and approve all product documentation deliverables.
- Assign and manage team projects, ensuring timely delivery and quality.
- Write technical documentation, including procedures.
- Collaborate with internal teams to gather data.
- Plan and estimate documentation timelines for new product features.
- Translate complex technical information into clear, actionable workflows.
- Ensure documentation follows version control and publishing standards.
- Evaluate industry best practices and recommend new technologies.
- Lead and mentor the writing team, handling hiring, training, and performance management.
Skills, Knowledge and Expertise:
- Previous leadership experience.
- Strong background in technical documentation or technical communications.
- Solution-focused mindset with the ability to coach and empower teams through challenges.
- Preferred degree in Technical Communications or equivalent.
- Skilled in multitasking and shifting focus as needed.
- 5+ years of experience writing and editing documentation for both technical and non-technical audiences; industry experience preferred.
- Advanced knowledge of structuring documents to meet requirements and achieve intended results.
- Ability to gather, distill, and organize complex information into clear, concise documentation for multiple audiences.
- Demonstrated excellence in writing, organization, attention to detail, communication, and customer service.
- Proven ability to write documentation at an 8th-grade reading level for clarity and accessibility.
Why Us?
🚀 Be part of a dynamic, fast-growing company that champions innovation, excellence in the gaming industry.
💰 Unlock your potential with a competitive salary and career growth opportunities.
🎯 Top-Tier Benefits: We’ve got you covered with Medical, Dental, and Vision insurance, a 401(k) with company match, life insurance, parental leave, adoption assistance, and even pet insurance!
💪 Prioritize work-life balance with Discretionary Time Off (DTO), ensuring you stay refreshed, productive, and free from burnout.
🌎 Enjoy flexibility with hybrid work.
🎰 Thrive in the exciting gaming industry, where every day brings new challenges and opportunities!
💰 Unlock your potential with a competitive salary and career growth opportunities.
🎯 Top-Tier Benefits: We’ve got you covered with Medical, Dental, and Vision insurance, a 401(k) with company match, life insurance, parental leave, adoption assistance, and even pet insurance!
💪 Prioritize work-life balance with Discretionary Time Off (DTO), ensuring you stay refreshed, productive, and free from burnout.
🌎 Enjoy flexibility with hybrid work.
🎰 Thrive in the exciting gaming industry, where every day brings new challenges and opportunities!
If you're ready to lead, innovate, and drive compliance success at Everi, apply today—let’s shape the future together! 🚀♠️🎲
Elevate your career in an environment recognized as a Top Workplace, not just once but multiple times! Everi proudly bagged 10 prestigious Top Workplaces awards in 2021, 2022, and 2023, including national and regional accolades. Be part of a company that's dedicated to fostering a solid culture and receiving resounding positive feedback from its employees. Join us at Everi, where your growth and well-being matter just as much as your professional journey.
Elevate your career in an environment recognized as a Top Workplace, not just once but multiple times! Everi proudly bagged 10 prestigious Top Workplaces awards in 2021, 2022, and 2023, including national and regional accolades. Be part of a company that's dedicated to fostering a solid culture and receiving resounding positive feedback from its employees. Join us at Everi, where your growth and well-being matter just as much as your professional journey.
The compensation for this role considers a wide range of factors, including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential for the location at which the position may ultimately be filled. At Everi, it is not typical for all individuals to be hired at or near the end of the range; compensation decisions depend on each case’s facts and circumstances. A reasonable estimate of the current range is is $74k - $97k salaried.
Everi is an Equal Opportunity Employer. All qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic or class protected by federal, state, or local law.
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About The Company
Everi is a diverse collection of brilliant and talented individuals committed to giving patrons and operators alike a premium experience on the casino floor.We are accountants and artists, engineers and visionaries. We dream, design, program, and build. We listen, help, and serve.We believe in Harnessing the power of collaboration, Acting with Integrity, Valuing everyone, and to Exceed expectations and be bold. Our goal is to enable our team to have FUN!
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