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UX Researcher, Google Cloud Applied AI

Ontario, Canada (On-site)

UX Researcher, Google Cloud Applied AI

1 Month ago • 4-4 Years • Product Design

About the job

4 skills required for this role

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team-player

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innovation

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Job Description

As a User Experience Researcher (UXR), you'll help your team of UXers, product managers, and engineers understand user needs. You'll work with stakeholders across functions and levels and have impact at all stages of product development. You'll play a critical role in creating useful, usable, and delightful products. You'll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis. The UXR community at Google is unique and will help you do your best work. You'll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

Must have:

Bachelor's degree or equivalent practical experience
4 years of experience in an applied research setting
Ability to understand complex technical concepts, such as APIs and LLMs
Ability to be a team player, passionate about innovation and building conversational AI products
Ability to prioritize and manage workload and meet critical project milestones and deadlines

Good to have:

Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field
4 years of experience in User Experience, Human-Computer Interaction, applied research setting, or product research and development

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Minimum qualifications:

Bachelor's degree or equivalent practical experience.
4 years of experience in an applied research setting, or similar.

Preferred qualifications:

Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
4 years of experience in User Experience, Human-Computer Interaction, applied research setting, or product research and development.
Ability to understand complex technical concepts, such as APIs and LLMs.
Ability to be a team player, passionate about innovation and building conversational AI products.
Ability to prioritize and manage workload and meet critical project milestones and deadlines.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

Influence stakeholders across organizations to gain support for research-based, user-centric solutions.
Own project priorities in alignment with larger product goals, and oversee allocation of resources within the project.
Drive ideas to improve products and services through research-driven insights and recommendations.
Lead teams to define and evaluate product, service, ecosystem impact.
Own goal and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.