Assistant Manager

undefined ago • All levels • $31,930 PA - $31,930 PA

Job Summary

Job Description

As an Assistant Manager, you’ll play a vital role in leading and inspiring your team to deliver exceptional customer experiences. Working side by side with the General Manager, you’ll lead by example, championing high standards and ensuring every guest feels welcomed and valued. This is an exciting opportunity to shape the customer journey and motivate your team to excel. Whether it’s managing day-to-day operations, coaching team members, or driving results, your leadership will make a real impact on both the business and the people around you.
Must have:
  • Lead and inspire your team to deliver exceptional customer experiences
  • Lead by example, championing high standards
  • Manage day-to-day operations
  • Coach team members
  • Drive results
  • Proven ability to lead and inspire a team to deliver great results
  • Commercial awareness and customer service excellence
  • Passion for creating outstanding customer experiences
Perks:
  • Competitive Salary - £31,930
  • Paid breaks
  • Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
  • 50% discount on food and soft drinks for you and up to three friends
  • Pension and Life Assurance
  • Company Sick Pay Scheme
  • Access to an Employee Assistance Programme and in-venue Mental Health First Aiders
  • Funded Apprenticeships and training for career development
  • Uniform provided- Fantastic new design just launched in 2024

Job Details

Job Description

  • Competitive Salary - £31,930
  • Paid breaks
  • Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
  • 50% discount on food and soft drinks for you and up to three friends
  • Pension and Life Assurance
  • Company Sick Pay Scheme
  • Access to an Employee Assistance Programme and in-venue Mental Health First Aiders
  • Funded Apprenticeships and training for career development
  • Uniform provided- Fantastic new design just launched in 2024

As an Assistant Manager, you’ll play a vital role in leading and inspiring your team to deliver exceptional customer experiences. Working side by side with the General Manager, you’ll lead by example, championing high standards and ensuring every guest feels welcomed and valued.

This is an exciting opportunity to shape the customer journey and motivate your team to excel. Whether it’s managing day-to-day operations, coaching team members, or driving results, your leadership will make a real impact on both the business and the people around you.

Qualifications

  • Proven ability to lead and inspire a team to deliver great results
  • Commercial awareness and customer service excellence
  • Passion for creating outstanding customer experiences

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About The Company

We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming.

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