Attractions Host/ess

Job Summary:

Responsibilities:

• Assist with monitoring and operating all attractions locations including greeting Guests, loading and unloading attractions, operating attraction systems, delivering narrations and providing audience control while always ensuring Guests and Crew Member’s safety
• Memorizing and delivering narrations (spiel) at a variety of lengths on a microphone to large groups
• Monitoring Guest flow and providing a safe Guest experience
• Enforce policies and ride restrictions including monitoring height restrictions
• Ensure safety of ride operations including verifying safety restraints and belts are safely secured before a ride is set into motion
• Proactively engage with Guests by addressing needs and answering questions
• Help with Guest challenges and escalate as required
• Monitor radio communication with Attractions Coordinator, Attractions Managers and other areas
• Complies with the safety competencies, and all company policies and procedures
• Emergency Duties as specified in the ship Assembly Stations and Emergency Functions Plan
• SMS - uphold the general safety management responsibilities in areas and operations under their control
• Physical role requiring heavy lifting, climbing, pushing, pulling, bending, twisting, standing, walking, and kneeling. Must be able to grip, grasp, and lift from 5 to 25 pounds and must be able to push and pull up to 40 pounds

Basic Qualifications:

• Minimum six months of recent work experience in high volume guest facing environment (i.e. transportation, airport, resorts, F&B, retail, cruise industry)
  • Preferably in attractions/ride operations (amusement parks, carnivals, waterparks)
• Focus on culture of safety and following procedures listed in operating guide
• High volume guest interactions, engaging qualities, handling conflict
• Clear and concise communication (English required), other languages preferred
• Must maintain time management, ability to multi-task and have attention to detail
• Works well in team environment as well as independently
• Comfortable with public speaking, giving instructions, enforcing rules in a courteous way focusing on safety
• Experience with repetitive work
• Crowd control experience