BNPL Solution Product Manager - Global Payment

About ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us. About the Team Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey! Responsibilities Develop and refine our BNPL product roadmap and strategy, in collaboration with cross-functional teams such as legal, compliance, engineering, design, marketing, and business. Analyze market trends, customer behavior, and data to identify opportunities for growth and optimization. Collaborate with payment partners to integrate BNPL solutions (white label or cobranding) onto our platform, ensuring seamless user experience and adherence to regulatory standards. Manage the end-to-end process of BNPL transactions, from onboarding new customers to resolving any disputes or issues that may arise. Work closely with our analytics team to develop reports, KPIs, and dashboards to track performance and identify areas for improvement. Collaborate with customer support and operations teams to ensure timely and effective resolution of customer issues related to BNPL services. Stay up-to-date on industry trends, regulations, and best practices related to BNPL solutions.

Qualifications Must have a Master's degree in Computer Science, Engineering (any), Information Technology, Data Science, Machine Learning, Business Analytics, Business Administration, Management, Economics, Finance, Statistics, Mathematics, or a related field, and 2 years of related work experience; OR a Bachelor's degree in Computer Science, Engineering (any), Information Technology, Data Science, Machine Learning, Business Analytics, Business Administration, Management, Economics, Finance, Statistics, Mathematics, or a related field, and 5 years of post-bachelor's, progressive related work experience. Of the required experience, must have 2 years of experience in each of the following: Analyzing data related to user behavior, model performance, and revenue impact to identify potential improvement of a product, and designing user adoption funnel to detect user journey frictions; Building dashboards and reports to gather and process large quantities of data to support the monitoring and evaluation of product performance using SQL and analyzing reports on Google Analytics; Analyzing quantitative financial and operational data using Excel or SQL to generate business insights and inform future strategy; Managing projects involving cross-functional stakeholders to formulate workplan, drive alignment, coordinate collaboration, and deliver strategic business outcome; Performing end-to-end product management, including coordinating cross-functional teams in product conceptualization, design, development, and deployment; and Using Product Management tool, including JIRA and MS Office, to write detailed technical product requirement and user stories. Travel Requirement: Domestic and/or International travel up to 15% required. Type: Full time, 40 hours/week Location: San Jose, CA Salary Range: $194792 - $311600 per year To Apply, click the apply button below. Contact lpresumes@bytedance.com if you have difficulty submitting resume through the website. ByteDance Inc. is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Bytedance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. ByteDance Inc. is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at lpresumes@bytedance.com. #LI-DNI #IND-DNI