Business Program Manager III, Change Management, Google Cloud (English)
Job Summary
Job Description
- 10+ years leading cross-functional change initiatives
- Experience in change management methodologies (e.g., ADKAR)
- Excellent communication and problem-solving skills
- Create and implement change landing strategies
- Design and deliver training programs
- Measure adoption and manage resistance to change
- Experience designing virtual training modules
- Prosci ADKAR methodology knowledge
2 skills required
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience leading cross-functional change initiatives in an enterprise organization or program management.
- Experience leading or managing programs while working with cross-functional teams.
- Ability to communicate in English fluently as this is a role that requires communication with US and Canada based partners in English.
Preferred qualifications:
- Experience in the design and delivery of in person Change Management training programs and in creating virtual Change Management training modules.
- Knowledge of the Prosci Awareness, Desire, Knowledge, Ability and Reinforcement (ADKAR) methodology or other organizational change management methodologies.
- Ability to execute on creating business messages, enablement/training materials, measuring adoption and managing resistance to change.
- Excellent problem-solving skills, with the ability to develop creative and non-traditional solutions for challenging, undefined problems.
- Excellent people management and influencing skills, excellent verbal and written communication skills.
About the job
As a Change Manager, you will be responsible for creating and implementing a change landing strategy and plan with the goal of maximizing field adoption of changes within Google Cloud. You will have to create a change management strategy and landing plan.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Support and engage executive leaders to provide active, visible, and coordinated sponsorship.
- Support the design and development of messages documents and ensure the communications lead has input to draft and deliver communications.
- Provide input, document requirements and support the design and delivery of training programs. Evaluate and ensure field readiness.
- Create a change impact assessment that addresses systems, process, and job role impact.
- Define success measures, track and report adoption, and monitor change progress.
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About The Company
A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.
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