Cleaner

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.

At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

Grosvenor Casino, Walsall

One of the most important positions within our business, you will be responsible for the upkeep and cleanliness of the casino. Its no easy ride, you will need to deliver impeccable standards and take pride in your work.

Providing a courteous and professional service and supporting the wider team it is vital you ‘own’ your role in delivering the best experience for our customers.

You will;

• Welcome customers warmly in to the business
• Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
• Work collaboratively as part of the cleaning and wider casino team
• Achieving results to ensure the casino is presented to the highest standard
• Providing input to improve the service provided
• Ensure you proactively comply with all regulation, particularly for hygiene, food safety and safer gambling
• Immaculate operational standards in all areas
• Working to timescales when completing tasks

• Positive attitude
• Experience of working successfully in a cleaning role
• Experience using a range of cleaning equipment and products
• Fanatical about delivering unrivalled results
• Ability to collaborate with the team and wider business
• Sound communication skills
• Comfortable with change and ability to embrace new ways of working
• Great time management
• Attention to detail
• (Preferred) Relevant NVQ

Shift will be flexible but mostly evenings around 6pm - 9pm, also needed to cover morning cleaners during annual leave and any sickness.

The role is part time at 24 hrs per week.
Must be fully flexible and willing to work evenings and weekends.
Customer service skills required.
Experience with cleaning and/or customer facing roles preferred but not essential.

• Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
• Fantastic Rewards Package: Beyond a competitive salary, our reward package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding. 
• Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role.
• Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team’s success.
• Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
• People-Focused Culture: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
• High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
• Emphasis on Growth: At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.

Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you and your team can work, win, and grow together.

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.