Assistant Manager
Job Summary
Job Description
Assistant Manager at Mecca in Rosehill, UK. Responsibilities include overseeing all aspects of club operations, managing a team, ensuring exceptional customer service, and maintaining a welcoming and fun environment. The role requires strong leadership skills, the ability to train and appraise personnel, and a commitment to creating a family-like atmosphere. Ideal candidates will be fun, adaptable, caring, hardworking, and possess a genuine desire to look after customers. The role involves performing all necessary roles to care for customers and team members.
Must have:
- Lead and manage a team
- Provide excellent customer service
- Maintain a fun and welcoming environment
- Train and appraise team members
- Perform all necessary operational roles
Perks:
- Industry leading Tips
- Pension
- Life Assurance
- 50% discount on food and drinks (for employee and up to 3 friends)
- Company Sick Pay Scheme
- Paid breaks
- Employee Rewards platform
- Employee Assistance Programme
- Access to in-venue Mental Health First Aiders
Job Details
Job Description
- Salary- £31,930 Per annum
- Industry leading Tips
- Pension
- Life Assurance
- 50% discount across food and soft drinks to enjoy with up to three friends (across Grosvenor too!)
- Company Sick Pay Scheme
- Paid breaks
- Employee Rewards platform; Enjoy savings on travel, restaurants, shopping and more!
- Employee Assistance Programme and access to in-venue Mental Health First Aiders
Our Assistant Managers are trained to be able to perform all the roles necessary to look after our wonderful Mecca customers and team. We are looking for fun, adaptable, caring and hardworking people to join our team here in Rosehill. We want cheeky, chatty, genuine people to work in our clubs who are committed to providing service that makes people feel so welcome it’s like being part of the family.
Qualifications
- Your attitude is more important than experience, we are looking for people who love looking after customers, are fun, adaptable, caring and hardworking who will fit into a cheeky chatty environment
- Leading a team by attracting, recruiting, training and appraising talented personnel
#LI-TC1 #LI-Onsite
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About The Company
We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming.
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