Contingent Workforce Policy BP Leader & Quality Assurance Manager

1 Month ago • 5 Years + • Operations

Job Summary

Job Description

The Contingent Workforce Policy BP Leader & Quality Assurance Manager at ByteDance will establish and enhance contingent workforce management policies and procedures. This role requires collaboration with various teams (HR, Internal Controls, Procurement, Ethics, and Business) to oversee third-party workers, contractors, and outsourced staff. Responsibilities include conducting market research, optimizing outsourcing models, standardizing processes (onboarding, offboarding, payment), improving request management, and collaborating with regional teams to enhance reporting. The ideal candidate possesses 5+ years of relevant experience in business management, in-depth knowledge of contingent workforce practices, and strong experience in managing contingent workforce lifecycles, cost control, and market research.
Must have:
  • 5+ years business management experience
  • Contingent workforce management expertise
  • Policy & procedure development
  • Cost control and market research
  • Collaboration and communication skills
Good to have:
  • Deep business insight
  • Complex model handling capability

Job Details

Responsibilities
About the team The operations team endeavours to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We're dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers. Responsibilities - Establish and enhance contingent workforce management policies, and procedures in collaboration with HR, Internal Controls, Procurement, Ethics, and Business teams to effectively oversee third-party workers, independent contractors, and outsourced staff; - Conduct external and internal research to identify industry best practices and recommend optimized solutions for outsourcing models, ROI improvement, and management capability enhancement; - Collaborate with business units to standardize contingent workforce management processes and guidelines, including employee onboarding and offboarding, attendance tracking, payment processes, cost control, and budget management; - Improve request and project management processes to ensure high-quality and efficient delivery; - Collaborate with regional teams to enhance their ability to analyze and report requests, improving the quality of regional input for the HR operations system.
Qualifications
Minimum Qualifications - 5+ years of relevant work experience in business management area; - In-depth knowledge of contingent workforce management practices and personnel-related regulations; - Strong experience in managing contingent workforce staff lifecycles, cost control, market research, and familiarity with legal requirements. Preferred Qualifications - Deep business insight, capable of handling complex models and configurations independently; - Excellent communication and teamwork skills, able to work effectively in a fast-paced environment.
Job Information
About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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