1st Shift Warehouse Supervisor

4 Months ago • 3-5 Years • Facilities Management • Operations

Job Summary

Job Description

The Warehouse Supervisor at Mattel's Fort Worth Distribution Center coordinates, directs, and supervises warehouse employees to meet efficiency, quality, and safety goals in receiving, warehousing, and shipping. Responsibilities include supervising staff, managing workflow using mainframe systems and spreadsheets, ensuring accurate and timely load completion, meeting labor efficiency goals, providing training, ensuring policy compliance, resolving employee relations issues, and working on special projects. The role requires strong leadership, communication, analytical, and mathematical skills, along with experience in warehouse operations and logistics. Proficiency in WMS systems is essential.
Must have:
  • Supervise warehouse staff
  • Manage workflow and staffing
  • Ensure efficient and accurate operations
  • Meet productivity and safety goals
  • Resolve employee relations issues
  • 3-5 years leadership experience in ecommerce
  • WMS experience
Good to have:
  • Bilingual (English/Spanish)

Job Details

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team: The Operations Supervisor is part of the Mattel Fort Worth Distribution Center Management team.  

Shift: Monday- Friday, 7:00AM-3:30PM

Job Description

The Opportunity: 
The Warehouse Supervisor works in a fast paced environment and is responsible for coordinating, directing and supervising warehouse employees to meet or exceed efficiency, quality, and safety goals. This includes the areas of receiving, warehousing, and shipping.

What Your Impact Will Be: 

  • Supervises, directs and guides warehouse leads and employees.
  • Coordinates and manages work flow for assigned employees.
  • Utilizes mainframe systems, database applications, spreadsheets to set plans for staffing and workflow timing.
  •  Ensures loads are completed and loaded accurately and in a timely manner
  • Ensures that organizational labor efficiency goals are met and maintained.
  • Facilitate training to ensure staff members understand and utilize the procedures that will lead to maximized productivity, accuracy, and safety.
  • Ensure employees comply with Mattel policies, procedures, guidelines and practices.
  • Work with HR and other Management staff to resolve employee relations issues.
  • Works on special projects as instructed by the DC Management and General Supervisor.


SUPERVISORY RESPONSIBILITIES

  • Supervises employees in warehouse operations in accordance with the organization's policies, practices, and applicable law.
  • Other supervisory responsibilities include but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

What We’re Looking For: 
EXPERIENCE AND EDUCATION

  • 3-5 years of experience leading in an ecommerce environment
  • Bilingual in English and Spanish, not required, but beneficial.
  • ·WMS experience


KNOWLEDGE AND SKILLS

  • Able to handle multiple tasks simultaneously while meeting Mattel and customer requirements and deadlines.
  • Able to collaborate with employees, leads, supervisor, and management.
  • Skilled at creating and maintaining functional and cross-functional partnerships.
  • Strong writing skills. Able to write reports and correspondences.
  • Strong reading skills. Able to read and interpret documents such as shipping documents, bills of lading, reports, safety rules/ procedures, operating and maintenance instructions.
  • Strong oral communication skills. Able to speak effectively before groups of employees, leads, supervisors, and management.
  • Strong analytical and reasoning skills. Abe to analyses and interpret reports, graphs, and other data.
  • Strong mathematic skills- ability to calculate figures such as percentages, volume, cost, time.
  • Experience working in a warehouse or logistics environment preferred

EQUIPMENT

  • To perform this job successfully, an individual must be able to utilize the following equipment in a safe and satisfactory manner with or without reasonable accommodations.
  • Computer with Windows based operating system
  • Microsoft Office (intermediate or above)
  • AS-400 operating systems preferred

Additional Information

What It’s Like to Work Here:

We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

  • We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
  • We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
  • We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.


Who We Are:

Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment. 

Videos to watch:
The Culture at Mattel
Mattel Investor Highlights

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About The Company

We empower generations to explore the wonder of childhood and reach their full potential.


We treat play as if the future depends on it — because it does. Play is our language, and we speak to our consumers authentically by representing the world as they see and imagine it.


Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Monster High and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies.

Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies.


Mattel is recognized as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators.

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