Communications Manager

3 Months ago • All levels

Job Summary

Job Description

Ninja Van is a tech-enabled logistics company aiming to provide hassle-free delivery services across Southeast Asia. Launched in 2014, it has become the region's largest and fastest-growing last-mile logistics company, serving over 35,000 merchants and delivering more than 1,000 parcels per minute across six countries. The Communications Manager will be responsible for sharing the company's story, products, and services to the target audience and building relationships with stakeholders. This role oversees all promotion and branding initiatives, strategizes and executes communication activities, leverages media relationships, and ensures alignment in external communications.
Must have:
  • Bachelor's degree in journalism, marketing, communications, business, or related field
  • Strong and proven writing and oral communication skills
  • Proven experience in event and project management
  • Knowledgeable in influencer marketing, social media marketing, and stakeholder mapping
  • Excellent verbal and written communication and a creative thinker
Good to have:
  • Manage Communication Team's budget
  • Solid experience working with sales/account management and operations teams
  • Proficient in Google suite and comfortable using enterprise software

Job Details

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. In January 2018, we raised one of the largest Series C rounds ever in Southeast Asia and are well-positioned for our next phase of rapid growth.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are

About The Job

The Communications Manager is expected to take ownership in sharing the Ninja Van story, products, and services to the target audience, and in building relationships with relevant stakeholders. The Communications Manager will be in charge of all promotion and branding initiatives of Ninja Van.
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Main Duties
  • Strategize, plan, and execute relevant communication activities to deliver high-level placements in print, online, broadcast, and new media channels 
  • Leverage existing media relationships while cultivating new ones with industry and business media
  • Work closely with the department head, local and regional company leaders, and regional counterparts to ensure that the company speaks in one voice and ensure alignment in all external communications 
  • Seek out, build, and cultivate relevant relationships with government, business associations, civil society groups, and other stakeholders that will be relevant to overall company objectives
  • Monitor and flag news, industry trends, and other relevant social, cultural, political, and economic developments that may affect business operations
  • Conduct daily news monitoring, maintaining keen understanding of industry tends and making appropriate recommendations regarding communication strategy
  • Ensure compliance with all company policies regarding finance, procurement, operational, and other relevant processes


Qualifications
  • Bachelor’s degree in journalism, marketing, communications, business administration, or related field
  • Strong and proven writing and oral communication skills 
  • Proven experience in event and project management
  • Knowledgeable in doing influencer marketing, social media marketing, and stakeholder mapping
  • Expected  to manage the Communication Team's budget (FTE, agency fees, events, suppliers, etc.)
  • Solid experience in both working with sales/account management teams and operations teams
  • Excellent verbal and written communication and a creative thinker 
  • Proficient in Google suite and a good comfort level using enterprise software


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