Country Service Lead, Belgium

2 Months ago • All levels • Operations

Job Summary

Job Description

Tesla seeks a Country Service Lead in Belgium to oversee all service locations, leading the management team to deliver exceptional customer service. Responsibilities include developing strategic service decisions for growth, coaching managers, reviewing KPIs and addressing trends, improving service, motivating teams, collaborating with EMEA leaders and other business areas, and managing service financials. The ideal candidate possesses a proven background in managing organizations to meet strategic targets, strong leadership skills, data analysis abilities, excellent organizational skills, and effective communication at all levels.
Must have:
  • Proven background in managing organizations
  • Strong leadership, coaching, and motivational skills
  • Data analysis and decision-making abilities
  • Excellent organizational and reporting skills
  • Effective communication at all levels
  • High-level business approach and grass-roots communication

Job Details

What to Expect

Our Country Service Leads are the leaders of our field Service operations. You will be responsible for delivering an exceptional service experience to our customers, developing your team members and organization, managing day-to-day operations, and ensuring Tesla Service meets the needs of our customers as well as the expectations of our employees.

As Country Service Lead you will be responsible for all our service locations and lead your Management team and organization to consistently deliver excellent results. To succeed at Tesla, you must be energetic, highly organized, and smart working as well as having a passion for true leadership and the Tesla brand.

What You’ll Do
  • Develop and drive strategic decisions for the service organization to ensure growth and to meet current and future business demands
  • Proactively guide and coach a team of managers, being present in the field and ensuring managers are empowered to make the right local decisions to drive the business forward
  • Regularly review country KPIs, identifying trends and reviewing in more detail with managers if required to quickly address any negative trends or issues
  • Constantly assess potential service improvements
  • Effectively communicate and motivate teams, as well as adapting to the changing needs of the company
  • Collaborate closely with other EMEA Country Leaders, as well as with other business areas ensuring a strong network of peers 
  • Manage financials from a service perspective for the country, maintaining an overview of cost savings, employee expenses, operational costs, profit and loss and revenue
What You’ll Bring
  • A proven background of managing an organization or region to meet operational and strategic targets
  • An open and approachable leadership style, with experience of leading, motivating and coaching managers
  • Ability to find, organize and manipulate data for decision making and action taking purposes 
  • Excellent organization skills, with experience of high-level reporting
  • Ability to move between a high-level, holistic business approach and communicating with employees on a grass-roots level
  • High professional command of the English and local language 

Similar Jobs

Kavalirio - SVP, Head of Branch Banking

Kavalirio

San Diego, California, United States (On-Site)
6 Days ago
pay2dc - Engineering Manager (Java Background)

pay2dc

Gurugram, India (On-Site)
1 Day ago
Mythical Games - Senior User Acquisition Manager

Mythical Games

United States (Remote)
2 Weeks ago
Devrev - Product Designer, Director

Devrev

(Remote)
1 Day ago
Aryaka - Incident Manager

Aryaka

Bengaluru, Karnataka, India (On-Site)
2 Months ago
Nissan - Warehouse Operator -Lebanon

Nissan

Lebanon, Tennessee, United States (On-Site)
7 Months ago
Netflix - Sr. Manager, Workplace

Netflix

Los Gatos, California, United States (On-Site)
1 Week ago
Paytm - Associate - Logistics - Operation & Support

Paytm

Hyderabad, Telangana, India (On-Site)
4 Months ago
Tesla - Customer Experience Specialist, Delivery (Part Time)

Tesla

Bristol, England, United Kingdom (On-Site)
2 Months ago
On Location - Senior Manager of Technical Project Management

On Location

Austin, Texas, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Google - Software Engineering Manager II

Google

Austin, Texas, United States (On-Site)
2 Weeks ago
PwC - Manager, Risk Management

PwC

Bangkok, Bangkok, Thailand (On-Site)
7 Months ago
NVIDIA - Power Integrity Engineer

NVIDIA

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
2 Months ago
Penumbra - Quality Engineer II

Penumbra

Alameda, California, United States (On-Site)
6 Months ago
ByteDance - Graduate Development Program (Philippines E-commerce) - 2025 Start

ByteDance

Taguig, Metro Manila, Philippines (On-Site)
6 Months ago
Xentrix Studios - Production – Line Producer

Xentrix Studios

India (On-Site)
5 Months ago
Tesla - Service Advisor

Tesla

Berlin, Berlin, Germany (On-Site)
2 Months ago
Tellius - Business Development Manager/Leader

Tellius

(Remote)
7 Hours ago
Stacklok - Director of Product Management - AI CodeGen

Stacklok

Bellevue, Washington, United States (Hybrid)
5 Hours ago
Epic Games - External Development Manager

Epic Games

Porto Alegre, State Of Rio Grande Do Sul, Brazil (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Jobs in Drogenbos, Flanders, Belgium

Crazy games  - Programmatic Manager

Crazy games

Leuven, Flanders, Belgium (Remote)
1 Month ago
Tesla - Operations Specialist, Vehicle Registrations

Tesla

Londerzeel, Flanders, Belgium (On-Site)
2 Months ago
Tesla - Sales Advisor

Tesla

Zaventem, Flanders, Belgium (On-Site)
2 Months ago
Tesla - Automotive Mechanic/Auto Assembler

Tesla

Brussels, Brussels, Belgium (On-Site)
2 Months ago
Google - Senior Software Developer, Google Cloud Apps

Google

Waterloo, Wallonia, Belgium (On-Site)
2 Weeks ago
Google - Embedded Software Engineering Manager, Silicon Platform Security Software

Google

Mont-Saint-Guibert, Wallonia, Belgium (On-Site)
2 Weeks ago
ARHS - Cloud Engineer / Security and Compliance Specialist

ARHS

Brussels, Brussels, Belgium (Remote)
5 Months ago
ARHS - Functional Data Engineer

ARHS

Brussels, Brussels, Belgium (On-Site)
3 Weeks ago
Hawk Eye Innovations - Match Operations Assistant - Bruges

Hawk Eye Innovations

Bruges, Flanders, Belgium (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Operations Jobs

Tesla - Territory Manager, Energy Service, EMEA West

Tesla

North Holland, Netherlands (On-Site)
2 Months ago
Every matrix - Shift Coordinator

Every matrix

Batumi, Adjara, Georgia (On-Site)
5 Months ago
Evolution - Part-time Game Presenter - Weekend/Weeknights Shifts, $20-25/hr. (Customer Service Alternative)

Evolution

Atlantic City, New Jersey, United States (On-Site)
6 Months ago
Scopely - HR Technology Partner

Scopely

California, United States (Remote)
3 Months ago
Tesla - Market Asset Manager, Supercharging

Tesla

North Holland, Netherlands (On-Site)
2 Months ago
ION - Implementation Engineer - 9951

ION

London, England, United Kingdom (On-Site)
6 Months ago
Playtika - Incident Engineer (NOC/SLS)

Playtika

Ukraine (On-Site)
5 Months ago
Google - Manager, Program Management, Executive Administrative Business Partner, Core

Google

Sunnyvale, California, United States (On-Site)
1 Week ago
Hawk Eye Innovations - Match Operations Assistant

Hawk Eye Innovations

Cologne, North Rhine-Westphalia, Germany (On-Site)
1 Week ago
Riot Games - Procurement Specialist

Riot Games

Dublin, County Dublin, Ireland (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Tesla is an internet company. Follow us to receive our company updates and job postings.

Kalsdorf Bei Graz, Styria, Austria (On-Site)

North Holland, Netherlands (On-Site)

İstanbul, Türkiye (On-Site)

Brandenburg, Germany (On-Site)

Huddinge, Stockholm County, Sweden (On-Site)

Rhineland-Palatinate, Germany (On-Site)

London, England, United Kingdom (On-Site)

View All Jobs

Get notified when new jobs are added by Tesla

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug