Customer Service Representative

1 Month ago • All levels • Customer Service

Job Summary

Job Description

Domino's Pizza is seeking qualified customer service representatives with personality and people skills for evening shifts. This role is crucial for ensuring customer satisfaction by responding to inquiries, resolving complaints, and processing orders. The company emphasizes putting team members first and offers a fair rewards package. With over 10,000 employees across Indiana and Kentucky, Domino's provides opportunities for growth, potentially leading to management or franchise ownership. Experience in customer service is valued, and the company is looking for dedicated individuals who can maintain a positive, empathetic, and professional attitude towards customers at all times.
Must have:
  • Positive, empathetic, and professional attitude
  • Respond promptly to customer inquiries
  • Communicate with customers
  • Resolve customer complaints
  • Know products thoroughly
  • Process orders and requests
  • Keep customer interaction records
  • Coordinate with colleagues
  • Provide feedback on customer service process
  • Ensure customer satisfaction
  • Evening availability
Good to have:
  • Manage junior customer service representatives
Perks:
  • Confidential information handling as per EEO guidelines

Job Details

Company Description

DTID dba Domino's Pizza recognizes the best way to achieve success is to first ensure the satisfaction of its team members. Treating team members exceptionally well is just one way we are committed to putting our people first. Domino's is proud to provide a fair and comprehensive rewards package.

we have over 10,000+ employees with over 21+ all across Indiana and Kentucky area.

We are always looking for exceptional talent and dedication.

Job Description

THIS POSITION IS EVENING ONLY

You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

 

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

 

Qualifications

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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