Customs House Brokerage Product Focal

Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk

WE OFFER

This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high-paced environment You will get to focus on creating valuable relations with current and new customers and work with
highly professional teams in an environment where you will be valued, recognized and well-rewarded.

You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.

JOB RESPONSIBILITIES:

This role is an exciting position where you will ensure our Customs House Brokerage product is strongly positioned in the Cambodian market. The incumbent needs to work closely with a variety of stakeholders, inclusive of customs officers, Intermodal teams, Legal desks, compliance teams and sales colleagues. The incumbent must have the ambition to achieve expected cost optimization, sales revenue, business compliance and high customer satisfaction.

• Act as focal point to coordinate between parties (Intermodal, Customs officers, Suppliers, Customer service, Sales, Product, Procurement etc.) to ensure an effective Customs Clearance process is in place 

• Work closely and collaboratively across functions toward the customer’s requirements; product development and the company’s strategy

• Act as the focal point to cascade down all customs laws and regulations, announcements and any change to Intermodal, Product and Sales

• Ensure our Product is fit to deliver our promise to Customers, meeting KPIs, SLA, SOP/IOP in a compliant way

• Ensure high compliance with legislative requirements and organizational rules and policies

• Engage and build a strong connection with customs, ensure we work collaboratively & make an effort to improve the lead time of customs document processing and clearance

• Drives the gathering & analysis of market and competitor research, to determine potential product ideas which can be explored to solve a market gap or problem.

• Discover and develop new product offerings and lead their launch strategies along with Sales and Operation teams.

• Manage & renovate existing product offerings to extract full growth potential during different stages of the product life cycle.

• Product Pricing Strategy

• Support Finance with volume forecasting and monthly/ yearly budget preparations

• Product training to Sales/Commercial Teams

• Provide the training/sharing upon the requirements from Product/Sale

WHAT WE ARE LOOKING FOR

• Bachelor's Degree if preferred.

• Strong experiences in relevant industries (logistics, transportation, shipping…).

• Strong experience in the customs house brokerage process

• Qualified Customs House Brokerage License is preferable.

• Be able to engage teams from different working sites ensuring they work collaboratively to achieve common objectives.      

• Proven ability to be able to work under pressure and strong ownership.

• Ambitious and result-oriented, self-starter with initiative and strong drive.

• Possess excellent communication, negotiation, stakeholder management, time management, root cause problem-solving (RCPS) and presentation skills.

• Network/contacts within the international/local logistics industry/ local authorities.

• English proficiency: The position requires excellent written and verbal communication skills and the ability to communicate effectively in a diverse multicultural environment.

• Computer literacy

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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