Delivery Driver

1 Month ago • All levels • Logistics

Job Summary

Job Description

The job involves delivering pizzas and providing excellent customer service. Responsibilities include answering phones politely, assisting carryout customers with menu knowledge, and maintaining a positive company image. Drivers must handle change for deliveries, confirm order details and customer information, and ensure their vehicles are clean and presentable. Pizza makers need to follow proper product procedures, count toppings, and maintain hygiene by washing hands. All drivers must complete the Safe Delivery CBT.
Must have:
  • Polite and courteous customer interaction
  • Knowledgeable about the menu
  • Carry $1 in coin change for deliveries
  • Confirm order details and name/address
  • Complete Safe Delivery CBT

Job Details

Job Description

The following is considered minimum expectations in performance while working for Domino’s Pizza:
 Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
 Being in perfect image according to standard
 Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
 All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
 No one is allowed to clear pizzas before it is ready to place in the oven
 Drivers must have $1 in coin change on every delivery
 Drivers must say “Let me get your change” on every order NO EXCEPTION
 No one is allowed to carry more than $20 while on the clock including personal money
 No one is allowed to have a pocket knife or any weapon while working
 Driver vehicles are to be neat and clean and in positive image while working
 Drivers are not to be routed early or checked in early from delivery
 Pizza makers must wash hands prior to making products
 Only proper procedure for products is allowed
 Every driver must have done Safe Delivery CBT
 Every order is to be repeated for accuracy and name and address confirmed

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