Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
OperationsManagement Level
ManagerJob Description & Summary
A career in our New Technologies practice, within Application and Emerging Technology services, will provide you with a unique opportunity to help our clients identify and prioritise emerging technologies that can help solve their business problems. We help clients design approaches to integrate new technologies, skills, and processes so they can drive business results and innovation.Responsibilities: As a Manager, Candidate will be responsible for leading and managing the
firm's operations, strategies, and client engagements within the Global
Capability Center. This role requires exceptional leadership skills, deep
industry knowledge, and a strong understanding of the capabilities and
services provided by the GCC. You will play a critical role in driving growth,
building client relationships, and ensuring the delivery of high-quality
services to clients served by the GCC.
Strategic Leadership:
- Develop and implement the strategic direction and vision for the Global
Capability Center, in alignment with the overall business objectives of PwC.
- Provide strategic guidance and support to the GCC team, ensuring
alignment with the firm's goals and objectives.
- Stay updated on industry trends, emerging technologies, and best
practices related to the capabilities and services provided by the GCC.
Business Development:
- Identify and pursue business development opportunities for the GCC,
both internally within PwC and externally with clients.
- Collaborate with other PwC teams and practice areas to leverage
capabilities and drive synergies across the organization.
- Build and nurture strong relationships with key clients, understanding
their needs and delivering innovative solutions that meet their
requirements.
Operational Management:
- Oversee the day-to-day operations of the accounts and engagements,
ensuring efficiency, effectiveness, and adherence to quality standards.
Managing revenue of more than 2-4 Million USD.
- Develop and implement operational processes and policies that optimize
the delivery of services and enhance client satisfaction.
- Monitor key performance indicators (KPIs), analyze performance metrics,
and implement corrective actions as necessary to drive operational
excellence.
Stakeholder Management:
- Engage and collaborate with key stakeholders across PwC, including
leadership, partners, and other directors, to align strategies, initiatives, and
priorities.
- Build strong relationships with internal and external stakeholders,
representing the Global Capability Center and promoting its value
proposition.
Function and Technical Experience :
- Master's degree in a relevant field; advanced degree (MBA) IIM preferred.
- Must have one or more of the Certifications such as Togaf , PMP, Safe,
Price2, etc.
- Extensive experience (typically 13+ years) in a leadership role within a
professional services firm or a Global Capability Center.
- Demonstrate good understanding of ITIL Management
skills, Cloud Adoption and Strategy Frameworks
- In-depth knowledge of the services, capabilities, and operations within
the Global Capability Center domain.
- Proven track record in business development, client relationship
management, and delivering results in a highly competitive market.
- Minimum 12 years experience in IT Delivery . 10 years experience in Azure
infra solutioning , migration, modernization, DevOps, Agile.
- Minimum 12 years experience managing large, complex, interdisciplinary
projects and or programs .
- Excellent written and oral communication skills including capacity to
comfortably interface with senior leaders, including executive staff.
- Knowledge on Cloud Technologies Azure ,Devops, Data Center
Management, Network data , Application infrastructure, End User Support,
Security Strong experience in managing onsite offshore teams.
Mandatory skill sets: GCC, Strategic Leadership, Business Development, Stakeholder
Management, Operational Management
Preferred skill sets: Knowledge on Cloud Technologies
Years of experience required: 10 to 14 years
Education qualification: Graduate Engineer or Management Graduate
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Bachelor DegreeDegrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Business Development, GNU Compiler Collection (GCC), Operations Management, Stakeholder Management, Strategic LeadershipOptional Skills
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship?
Government Clearance Required?
Job Posting End Date
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.
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