Manager Sales - SMB

1 Month ago • All levels

Job Summary

Job Description

The Manager of Sales for SMB will be responsible for managing the day-to-day operations of assigned individuals and helping team members create new profit streams within customers. They will also provide weekly reports to track progress. Responsibilities include knowledge of the SMB sales market in the US, meeting annual targets, managing team issues, hunting new business, expanding business with UK, India & Global Teams, monthly forecasting, and supporting a learning culture. The role requires the ability to resolve customer issues and drive opportunities within the organization, celebrate wins, and maintain accountability. They must also be capable of using provided tools to increase the customer base. Administrative duties include holiday/annual leave cover, procurement and service sales issues, ensuring support and training for AEs, customer interaction, initial OEM/Customer discussion & negotiation, and team pipeline reporting. The candidate will contribute to revenue and GP growth, pipeline growth, reporting capability, and achieving annual goals.

Must have:

Thorough knowledge of the SMB sales market in the US
Achieve annual targets
Manage day-to-day team member issues
Hunt for New Business (prospecting)
Monthly forecasting
Resolve customer issues
Utilize organization's tools

Perks:

Employee life insurance
Health coverage
Voluntary Pension Fund Scheme
EOBI
Complimentary meals
In-house gym

6 skills required

6 skills required for this role

Add these skills to join the top 1% applicants for this job

back-end

leadership

innovation

forecasting-budgeting

prospecting

networking

Job Details

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

This individual will be responsible for managing the day-to-day focuses of all assigned individuals, as well as continuing to help team members creating new profit streams within customers. They will also be required to provide weekly reports to track progress against the below responsibilities & measurables.

What you’ll do as the Manager Sales – SMB:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities:

Functional Responsibilities:

Have a thorough knowledge of how the SMB sales market operates in the US
Annual Targets fulfilment
Year over Year growth for assigned accounts within team
Managing day-to-day issues related to team members
Hunting New Business (prospecting)
Expanding Business with Collaboration with UK, India & Global Teams
Monthly forecasting
Supporting and facilitating a learning culture through available WiGs trainings ensuring participation and attendance.
Thorough engagement with team members to ensure your part as a knowledge hub for ALL team members.
Have the capability to resolve and drive customer opportunities, requests and issues within the organization.
Celebrate wins and maintain a culture of accountability for underperforming team members.
Have the capability to utilize the organization’s provided tools to increase customer base by new customer acquisition.

Administrative Responsibilities:

Holiday / Annual Leave Cover
Procurement & Service Sales Issues to be resolved by Division leader.
Responsible for ensuring that AEs are given correct support & training (supported by leadership)
Customer Interaction and structured email response templates
Initial OEM / Customer Discussion & Negotiation
Back-end Process
System Behaviour
CE hygiene
Zones High-Level Presentation
Team Pipeline Reporting
Ensuring all Opportunities are logged in the system and updated for tracking purposes.
Holding weekly meetings with Division Leader to highlight any team issues.

What you will bring to the team:

Revenue & GP Growth across PK Team (per individual)
Pipeline Growth (per individual)
Reporting Capability
QBS Based Selling Skillset
Importance of Relevance in engagement for New Businesses.
Expansion of customer base through acquisitions with recurring payment business.
Lead the team to achieve 100%+ assigned annual goals.

Zones offers a comprehensive Benefits package

At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.

We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.