Order Management Specialist II

17 Hours ago • 2 Years +

Job Summary

Job Description

As an Order Management Specialist, you will ensure the smooth execution of order processes by creating quotes, generating order forms, completing sales orders, and overseeing end-to-end deal processing. This role involves coordinating between departments to ensure deal success, driving operational efficiency, and ensuring accurate and timely sales order processing. You will need to uphold high standards of quality while managing multiple priorities in a fast-paced environment.
Must have:
  • Graduate in Business Management, preferably Finance or Accounts.
  • Strong Business Communication Skills in English.
  • 2+ years of professional work experience.
  • Proficient experience with Microsoft Excel and Word.
  • Knowledge and experience of CRM systems, preferably Salesforce.
  • Very organized, meticulous, and detailed in entering information.
  • Excellent analytical and problem-solving capabilities.
  • Ability to effectively prioritize and multi-task.
Good to have:
  • Experience working with ERP systems.

Job Details

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

Who We Are: 

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations, and finance teams can manage their drivers, vehicles, equipment, and fleet-related spend in a single system. Combined with industry-leading AI, the Motive platform gives you complete visibility and control and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 150,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

As an Order Management Specialist, you will play a pivotal role in ensuring the seamless execution of our order management processes. You will leverage your expertise to support the operations department with critical tasks such as creating non-standard and complex quotes, generating order forms, completing sales orders, and overseeing the end-to-end processing of deals. We facilitate critical deals to ensure success by efficient coordination between departments. Your contributions will be key to driving operational efficiency and ensuring that our sales orders are processed accurately and on time.

 

To fit in perfectly; You should have a collaborative aptitude, an eagerness to learn, and a keen attention to detail. Thriving on feedback & seeking opportunities for improvement. Given the supportive nature of our Fin Ops team, a team-first mentality and the ability to work seamlessly with others is essential. In this fast-paced role, you will be expected to uphold the highest standards of quality while navigating multiple priorities in a dynamic environment.

 

What You'll Do:

  • Manage complete Sales Force Quote to Cash cycle
  • Identify and resolve Q2C technical issues
  • Provide guidance on complex deal structures
  • Quote Creation and Completion
  • Order Cancellation.
  • Account Renewals
  • Contract Buyout Quotes.
  • Opportunity Stage Amendments.
  • Package Upgrade/Downgrade
  • Vendor Finance deals
  • Account Audits
  • Account Mergers
  • Constantly liaising with other departments to resolve cases

What We're Looking For:

  • Graduate in Business Management disciplines, preferably Finance or Accounts
  • Strong Business Communication Skills in English
  • 2+ years of professional work experience.
  • Proficient experience with Microsoft Excel and Word.
  • Knowledge and experience of CRM systems, preferably Salesforce.
  • Prefer experience working with ERP systems.
  • Very organized, meticulous, and detailed in entering information.
  • Excellent analytical and problem-solving capabilities with special attention to accuracy and detail.
  • Self-starter with a proven ability to take ownership of job responsibilities and ensure successful completion of all projects and requests.
  • Ability to effectively prioritize and multi-task in high-volume workload situations. 

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

Please review our Candidate Privacy Notice here .

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. 

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About The Company

Motive builds technology to improve the safety, productivity and profitability of businesses that power the physical economy. We serve more than 120,000 businesses, across a wide range of industries including construction, field service, agriculture, trucking and logistics, delivery, and more.


At Motive, we are committed to building a company that creates products customers love and fostering a culture that enables people to do their best work. We are looking for people from all backgrounds who want to make an impact on the millions of businesses that power the physical economy.


Please visit gomotive.com or email us at feedback@gomotive.com for more info.

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