Payments Product Analyst

Who we are
We are Inventors of gaming platform, betting, fintech and software solutions. Across the globe, our cross-functional teams create online gaming platform as well as sports and fintech betting solutions that reach hundreds of thousands of users daily guided by our motto “Fearlessly Forward” together.

Your Mission
We are looking for a Data Analyst to join our Payments team and provide insight and analysis for our Payments products (cashier, wallet, payment methods, etc.) In this role, you will combine your expertise in quantitative and statistical methods with your knowledge of payments to ensure our overall product and business strategies are firmly data driven. You will merge data from multiple sources with different data quality availability, to provide a comprehensive view of our Payments product performance for internal stakeholders and customers. Your deliverables will include analysis, insights, and recommendations on product performance, impact of new releases and provide support on new data architecture design.

You will be a part of our Analytics team, who are responsible for driving insight into the performance of our digital gaming products. Their analytics drives all of TWS’s decision-making, informs product & feature strategies, and delivers detailed critiques of product feature performance. You will be responsible for major analytics and reporting deliverables and will work closely with senior Payments and Analytics leadership. This position may require limited international travel.

What You’ll Do

• Take ownership of the end-to-end delivery of Payments Analytics requests, including introducing and instilling data best practice, integrating new data sources, visualizing data and presenting outputs
• Actively provide feedback on product performance/functionality and make thoughtful recommendations on ways to improve Payments products and influence the roadmap
• Collaborate with Payments leadership to clearly understand their major business problems and help resolve them using data & analytics
• Develop and implement new KPIs for monitoring business & feature success
• Contribute to requirements for data architecture to create a robust and long-term data solution based on the reporting needs
• Use data queries (SQL), statistical analysis (Python) and visualization (Tableau) to structure, analyze and report on performance
• Participate in projects outside the core area, connecting to new and unexplored datasets, based on the overall needs of the organization.

What You’ll Bring

• Bachelor’s Degree in Computer Science, Mathematics, or related field.
• Analytical experience with eCommerce products (e.g. wallets, payment providers, fraud prevention etc.)
• Be a driven learner, capable of identifying your own areas of self-development and then leveraging the team’s expertise to build your analytical knowledge and skills
• Have proven experience of understanding and solving business problems
• Be an experienced communicator, able to communicate complex technical concepts to a non-technical audience
• Proficient in Tableau, Power BI or other data visualization tools.
• Experience with SQL and relational databases
• Data manipulation and analysis skills

Nice to have

• Experience with Python and/or R
• Experience in multi-channel analytics, connecting to a variety of data sources with different data quality availability
  
  What's in it for you
• Private life and health insurance for you and your family.
• Four weeks per year to work from anywhere for eligible employees.
• Gym reimbursement.
• Company bus lines for convenient transportation applicable for employees Malaga based.
• Relocation package for you and your family including soft-landing package services to help you settle in (applicable for relocation to Malaga, if you are moving from a different city/country)
• Learning Pocket for personal development.
• A hybrid working model with flexible hours.
• 3 volunteering paid days each year.
• Generous referral programme.
• Workplace perks such as gaming room with darts, pool, ping pong table ,foosball, consoles and much more! We also enjoy massages and a kitchen stocked with coffee, fruits, nuts and ice cream.
  
  Excited about this opportunity? Scroll down to learn more about The Workshop!
• Our Beliefs and Commitment to You! We value creativity and innovation from our diverse team. The Workshop welcomes candidates of all genders, orientations, disabilities, races, ages, nationalities, and beliefs. Great ideas come from great people who thrive on being empowered to improve our products and processes!
  Our DNA We live by the motto "Experience First" for our customers, players, and employees. With 550 employees from 40 nationalities speaking nearly 30 languages, our offices in Málaga, Madrid, Auckland, and London focus on collaboration, knowledge-sharing, and well-being initiatives.
  Our Culture: At The Workshop, we foster an inclusive and multicultural environment where diversity is celebrated. As an Inventor, you will thrive in an environment led by:
  
  • Global Innovation: Join a dynamic company pioneering cutting-edge technology worldwide with an environment that encourages new ideas and continuous growth.
  • Personal Growth: Explore new opportunities through internal mobility programs.
  • Well-being Support: Benefit from initiatives promoting work-life balance and personal development.
  • Community Impact: Influence the tech community inside and outside of The Workshop and mentor others as we shape the future together.