Professional Services Engagement Manager

Job Title:

About Skyhigh Security:

Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry.  Our mission is to protect the world’s data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency. 

Since 2011, organizations have trusted us to provide them with a complete, market-leading security platform built on a modern cloud stack. Our industry-leading suite of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world. With offices in Santa Clara, Aylesbury, Paderborn, Bengaluru, Sydney, Tokyo and more, our employees are the heart and soul of our company. 

Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our ‘Blast Talks' learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self. 

We are on these too! Follow us on LinkedIn and Twitter@SkyhighSecurity.

Role Overview:

About the role:

• Performing all project management activities on large and/or complex engagements, including project work plan development and tracking, resource scheduling, priority management, change management, project status reporting, tracking, and resolving issues; Managing multiple projects simultaneously.
• Contributing to PMO collateral including both collateral/deliverables/methods.
• Creates/tracks/adjusts the project or program schedule. Assesses risks and identifies issues and solutions to timely and efficiently achieve program goals or project objectives while maintaining quality standards. Monitors progress against schedule and determines and takes remedial action as appropriate.
• Handles projects of moderate scope and high complexity or of broad scope and moderate complexity. Plans/manages projects directly related to corporate policies or general business operations to meet specific objectives or general goals. Has decision making authority at the project level.
• Plans and schedules work ensure the completion of intermediate milestones and overall project or program in timely manner.
• Participating in external project management communities; and
• Providing community leadership through mentoring junior team members and intellectual capital development;
• Participating and contributing to at least one Skyhigh Center of Excellence;
• Identifying additional sales opportunities resulting from engagement work; Supporting business development processes as required;
• Managing Statement of Work preparation, purchase orders, price quotes, and other contractual materials as part of scheduling and deploying consulting resources;
• Managing engagements to achieve on-time and on-budget delivery; Managing other project management resources on large and/or complex engagements;

About you:

• You have 6+ years of experience in customer facing roles in software/IT/Cybersecurity industry.
• PMP/PMI/CSM or similar certification or experience will be preferred.
• You have the ability to analyse complex customer business and technical requirements.
• You have knowledge of business practices and procedures in order to perform non repetitive, analytical work.
• You are comfortable working with JIRA, Excel, Project online, PowerPoint etc..
• Skyhigh's Professional Services is spread across multiple Geo’s/Timezones and cultures, you will need the ability to prioritise tasks and manage self-manage your time efficiently a high level of self-initiative and self-motivation flexibility to manage your working time to accommodate the needs of the business
• You have demonstrated experience with managing programs and processes in a matrix organization to deliver results.
• You have demonstrable experienced in leading large, complex, multi-site/geo projects to success.
• The ability to provide high quality reports and provide fluid discussions on project/program deliverables in both written and oral English is a key skill needed for this role.
• Having a background in CyberSecurity is plus.

Company Benefits and Perks:

We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

• Retirement Plans

• Medical, Dental and Vision Coverage

• Paid Time Off

• Paid Parental Leave

• Support for Community Involvement

We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.