Salesforce Functional Practice Director
Job Summary
Job Description
Merkle is looking for a Salesforce Practice Functional Director to help shape the future of its Salesforce Practice in Australia. As a leader, you will guide functional consultants, elevate delivery quality, and drive real business outcomes for clients. You will lead and grow a team of Salesforce functional consultants, act as the strategic functional lead, partner with the Salesforce executive team, and translate business needs into scalable Salesforce solutions. The role involves mentoring, client engagement, and ensuring design excellence. The company offers a unique opportunity to shape something new by rebuilding a Salesforce practice with full leadership support.
Must have:
- Proven experience in Salesforce consulting, ideally in a leadership role.
- Expertise across multiple Salesforce clouds.
- Passion for mentoring and coaching teams.
- Strong client engagement skills from pre-sales through delivery.
- Salesforce certifications.
Perks:
- Opportunity to shape something new.
- Flexible and empowering work environment with the ‘Be the Best You’ policy, plus a $250 contribution toward your home office setup.
- 5 weeks annual leave after 2 years.
- 3 company-wide wellness days each year.
- Part of the annual whole-company volunteering event, One Day for Change.
4 skills required
Job Details
Job Description:
Merkle are a team of dreamers, doers, and deliverers. Our collaborative and agile ways of working mean you’ll develop versatile skills and be exposed to new and exciting thinking. Combine that with a pioneering spirit aimed at making a positive impact on brands, society & each other – and you’ll soon realise why we’re at the forefront of the digital economy.
Merkle is proud to be Salesforce #1 Salesforce global agency partner, having been voted partner of the year 5 times in our recent history. As a summit partner, we’ve implemented more than 2,000 solutions across all clouds. We have over 1,500 professionals worldwide and have over 8,500 certifications across the Salesforce product suite.
We're relaunching our Salesforce Practice in Australia — and we’re looking for an exceptional Salesforce Practice Functional Director to help shape its future as the technology landscape continues to evolve at a rapidly changing pace.
As part of a leading digital agency, our current Salesforce team blends creativity, CX thinking, and technical excellence. We need a passionate, people-first leader to guide our functional consultants, elevate delivery quality, and drive real business outcomes for our clients.
What You’ll Do:
- Lead and grow a team of Salesforce functional consultants across multiple clouds (e.g. Sales, Service, Experience, Data).
- Act as the strategic functional lead across key client engagements, ensuring design excellence and client satisfaction.
- Partner with the Salesforce executive team and internal stakeholders to define value propositions and go-to-market offerings.
- Help shape recruitment, mentoring, and capability uplift strategies across the practice.
- Translate business needs into scalable Salesforce solutions—and bring the best of our creative agency DNA into every engagement.
- Proven experience in Salesforce consulting—ideally in a leadership or principal functional role.
- Expertise across multiple Salesforce clouds, with deep knowledge of at least one (Sales, Service, Experience, or Marketing).
- A passion for mentoring, coaching and uplifting teams—not just managing.
- Strong client engagement skills, from pre-sales through delivery.
- Salesforce certifications, from Associate to Administration levels.
- Shape something new: Be a key player in rebuilding a Salesforce practice with full leadership support. This isn’t just another role—it’s a platform to make your mark and build something lasting.
- Agency + Salesforce = Unique: Collaborate with strategists, creatives, and technologists to deliver standout and ground-breaking solutions including new fields such as data and AI.
- Flexible and empowering: work when and where you're at your best, with our ‘Be the Best You’ policy — plus a $250 contribution toward your home office setup.
- Unplug, recharge and give something back: Enjoy 5 weeks annual leave after 2 years, 3 company-wide wellness days each year and be part of our annual whole-company volunteering event, One Day for Change.
Apply now or reach out directly for a confidential conversation. Let’s redefine what a Salesforce partner can look like—together.
#LI-AS2
#LI-Hybrid
#MerkleAU
Location:
Sydney
Brand:
Merkle
Time Type:
Full time
Contract Type:
PermanentSimilar Jobs
Looks like we're out of matches
Set up an alert and we'll send you similar jobs the moment they appear!
Similar Skill Jobs
Looks like we're out of matches
Set up an alert and we'll send you similar jobs the moment they appear!
Jobs in Sydney, New South Wales, Australia
Looks like we're out of matches
Set up an alert and we'll send you similar jobs the moment they appear!
Similar Category Jobs
Looks like we're out of matches
Set up an alert and we'll send you similar jobs the moment they appear!
About The Company
For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Read MoreBe a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.
Get notified when new jobs are added by Dentsu Aegis
