Server Assistant/Busser (Makahiki)-Full Time, $16.25/Hour + Gratuities

1 Month ago • All levels

About the job

Job Description

This role is responsible for delivering orders to guests, welcoming and interacting with guests in a friendly manner, checking receipts and assembling orders, ensuring food quality and presentation, replenishing food and serving items, anticipating guest needs, assisting with directions and information, pre-bussing tables or seating guests, performing side work such as cleaning work areas, stocking, polishing silverware, folding napkins, replenishing linens, silverware, glassware, and dishes, bussing tables, disposing of trash, maintaining restaurant cleanliness, transporting dirty dishes, assembling food orders for the dining room, making coffee and filling juice dispensers, and cleaning floors. The ideal candidate will have excellent hospitality skills, the ability to multitask in a fast-paced environment, speed, accuracy, efficiency, the ability to work under pressure, self-direction, willingness to follow instructions, flexibility, adaptability, supportiveness of team members, the ability to complete repetitive tasks while maintaining quality, strong verbal communication skills, willingness to work outdoors even in inclement weather, and the ability to work a variety of shifts, including days, nights, weekends, holidays, and special events.
Must have:
  • Excellent Hospitality skills
  • Ability to multitask and work in a very fast paced environment
  • Speed, accuracy and efficiency
  • Ability to work well under pressure
  • Demonstrated ability to own and resolve guest situations
  • Self-directed
  • Willing to follow instructions & take direction
  • Flexible/adaptable
  • Supportive of other cast working on your team
  • Can complete repetitious tasks while maintaining quality
  • Strong verbal communication skills
  • Willing to work outdoors even in inclement weather
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
Good to have:
  • Previous restaurant experience
  • Understanding of full service environment
  • Previous fine dining/table service experience
  • Knowledge of Hawaiian/Japanese language
  • Previous experience in a hospitality or tourism related role on the Hawaiian Islands
  • Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays
Perks:
  • 100% full coverage of healthcare for you and your eligible dependents
  • Tuition paid upfront at network schools
  • Free lunch
  • Free parking
  • Free theme park admission

Job Summary:

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

  • 100% full coverage of healthcare for you and your eligible dependents
  • Tuition paid upfront at network schools
  • Free lunch
  • Free parking
  • Free theme park admission and much more!
Responsible for greeting guests and creating an exceptional Disney dining experience. Running food orders and delivering items to guests in a timely manner. Responsible for greeting Guests and anticipating their needs.

Responsibilities:

  • Responsible for delivering orders to the Guest’s table or staging area in the dining room/lounge area
  • Responsible for welcoming and interacting with Guests in a positive and friendly manner
  • Delivers orders using designated pivot points
  • Checks receipts and assembles the order for the Guest
  • Has good judgment of food quality and production, understands the impact of spoilage
  • Ensures that the food presentation is fresh and up to quality standards
  • Replenishes food and other serving items on the serving line as necessary
  • Anticipate Guests needs and assists with directions, event schedules, and other information or assistance as needed
  • May pre-bus tables or seat guests
  • May do “Side Work” pertaining to their craft including but not limited to cleaning work areas, stocking area, polishing silverware, fold/roll napkins
  • Replenishes supply of clean linens, silverware, glassware and dishes in dining room
  • Responsible for bussing tables, disposing of trash, maintaining the cleanliness of all restaurant areas, transporting dirty dishes and silverware to the dish room, assembling Guest food orders and/or delivering them to the dining room
  • Makes coffee and fills fruit juice dispensers
  • Cleans floors
  • Assembles food order to be taken to the dining room

Basic Qualifications:

  • Excellent Hospitality skills
  • Ability to multi task and work in a very fast paced environment
  • Speed, accuracy and efficiency are required and ability to work well under pressure
  • Demonstrated ability to own and resolve guest situations
  • Self-directed (can complete tasks with minimal supervision)
  • Willing to follow instructions & take direction
  • Flexible/adaptable
  • Supportive of other cast working on your team
  • Can complete repetitious tasks while maintaining quality
  • Strong verbal communication skills
  • Willing to work outdoors even in inclement weather
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events

Preferred Qualifications:

  • Previous restaurant experience; understanding of full service environment
  • Previous fine dining/table service experience preferred
  • Knowledge of Hawaiian/Japanese language preferred
  • Previous experience in a hospitality or tourism related role on the Hawaiian Islands preferred
  • Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred

Additional Information:

SCHEDULE AVAILABILTY
This position is Full-Time. Full availability is required seven (7) days per week, including mornings, nights, weekends and holidays.

Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.


SUBMITTING YOUR APPLICATION
After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.


Keyword: AULANI CASTING, AULANICASTING

The pay rate for this role in Hawaii is $16.25 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: .
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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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