Job Summary
Job Description
As a Mecca Team Lead in Taunton, England, you'll be responsible for creating unforgettable customer experiences. You will lead and motivate your team to deliver exceptional service, ensuring every customer enjoys a fantastic visit. Responsibilities include managing shifts, building strong team relationships, and fostering a welcoming and energetic environment. Your leadership will focus on customer satisfaction and empowering your team to achieve great results in a fun and rewarding workplace. The role involves directly supporting and motivating your team members to deliver high-quality service, managing schedules, and ensuring the overall success of your team.
Must have:
- Strong leadership skills
- Customer-first mindset
- Ability to engage and inspire team
- Organized and proactive
- Exceptional service delivery
Perks:
- Competitive Salary (£13.14/hour)
- Real contracts (8-35 hours)
- Paid breaks
- Industry-leading Employee Rewards platform
- 50% discount on food and drinks
- Pension and Life Assurance
- Company Sick Pay Scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Funded Apprenticeships and training
- Uniform provided
Job Details
Job Description
- Competitive Salary - £13.14/ hour
- Real contracts from 8 to 35 hours – no zero-hour contracts!
- Paid breaks
- Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
- 50% discount on food and soft drinks for you and up to three friends
- Pension and Life Assurance
- Company Sick Pay Scheme
- Access to an Employee Assistance Programme and in-venue Mental Health First Aiders
- Funded Apprenticeships and training for career development
- Uniform provided- Fantastic new design just launched in 2024
As a Mecca Team Lead, you’ll be at the heart of creating unforgettable experiences for our customers. You’ll lead from the front, supporting and motivating your team to deliver exceptional service and ensuring every customer has a fantastic experience. From managing shifts to building strong relationships with your colleagues, you’ll play a key role in creating a welcoming and energetic environment.
Your leadership will focus on putting the customer at the centre of everything we do, empowering your team to deliver great results while creating a fun and rewarding workplace.
Qualifications
- Strong leadership skills with a customer-first mindset
- Ability to engage and inspire your team
- Organised and proactive in a fast-paced environment
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