Associate Director, Workplace Services & Experience

3 Months ago • 5-7 Years • $111,960 PA - $207,270 PA

Job Summary

Job Description

The Associate Director, Workplace Services & Experience leads the development of employee experience programs, managing food and beverage services, office environments, and employee amenities. This role oversees a team, manages vendors, and implements technology solutions to enhance employee access to workplace services. Responsibilities include tracking program impact, establishing governance, building stakeholder relationships, and identifying cost-saving opportunities. The ideal candidate will have a strong background in workplace operations, food service, or a related field, with proven leadership and team management experience. They should be adept at strategic planning, problem-solving, and presenting to executive leadership. This on-site role requires excellent communication and relationship-building skills.
Must have:
  • Lead food & beverage programs
  • Manage workplace operations
  • Oversee vendor relationships
  • Team management & development
  • Strategic planning & analysis
  • Executive-level presentations
Perks:
  • Medical, dental, vision
  • 401k with company match
  • Paid time off
  • Tuition reimbursement
  • Wellness programs
  • Relocation assistance (if applicable)

Job Details

Job Title:

Associate Director, Workplace Services & Experience

Requisition ID:

R025054

Job Description:

Activision Blizzard plays a central role in the creation of epic entertainment by supporting our interactive gaming brands and studios with a diverse range of career opportunities across corporate functions such as Marketing, Communications, Legal, Human Resources, Finance and Supply Chain. Located in our global headquarters in Santa Monica, we encompass equal parts agility, creativity and rigor to enhance both the employee and player experience. To learn more, check us out at www.activisionblizzard.com or on X.com at @ATVI_AB.

Your Mission

The ABK Workplace Organization is part of Activision’s CAO Organization and is responsible for delivering excellence through safe, cost-effective real estate strategies and services. With a portfolio of over 2 million sq. ft. across the globe, Activision’s workplace is a critical component to delivering on the company’s strategic goals while serving as a destination for employee collaboration and productivity.

We are seeking a dynamic and creative individual to lead the development of employee experience programs that support our collaborative and diverse culture. This role is responsible for curating and managing purpose-driven workplace experiences across various project types, including client-facing, non-client-facing, and global in-house center locations. The ideal candidate will have a passion for elevating the employee’s experience through strategic management of services, amenities, and programs that cater to both resident and hybrid workforces. As a trusted partner to business leaders, you will design and implement hospitality-focused initiatives that align with the company’s goals and values.

This role will be onsite, with possible travel required to assess and optimize program success across locations.

Key Responsibilities:

  • Lead and manage food and beverage programs, including catering, snack services, and onsite dining options, ensuring high-quality offerings.
  • Oversee day-to-day operations of the workplace, including office environments, employee amenities (transportation, fitness, mailroom), and all aspects of employee experience.
  • Manage a team of embedded service providers and vendors, ensuring seamless and consistent service delivery across all locations.
  • Stay ahead of global workplace trends, innovations, and best practices to foster a growth-driven culture within the company.
  • Track and analyze the impact of experience programs on employee satisfaction, productivity, and cost management.
  • Evaluate and implement technology solutions to provide employees with easy, single-point access to workplace services and amenities via company platforms.
  • Establish clear governance and policies to ensure workplace services evolve with the needs of both employees and the business.
  • Cultivate strong relationships with internal stakeholders, including managers and leadership, to foster a positive and supportive employee experience.
  • Build and maintain vendor relationships to streamline operations, enhance service delivery, and identify cost-saving opportunities.

Qualifications:

  • Bachelor’s degree in hospitality management, Business Administration, or a related field.
  • Minimum of 5 years of experience in workplace operations, food service management, or a related field.
  • Proven leadership and managerial experience in driving holistic workplace experience initiatives and managing teams to deliver on strategic objectives.
  • At least 2 years of experience leading and developing teams.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Ability to craft presentations and business cases to C-suite executives, clearly articulating strategies and recommendations.
  • Tech-savvy with a strong understanding of emerging physical and digital workplace ecosystems.
  • Self-motivated with the ability to think strategically and tactically with minimal supervision.
  • Demonstrated success in creating and implementing new programs, processes, and initiatives.
  • Independent, with the ability to challenge assumptions and provide thoughtful recommendations.

COVID-19 Hiring Update

This role will be based out of Irvine and is an on-site position.

Our World

Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!

Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment.  We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

The video game industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

We love hearing from anyone who is enthusiastic about changing the games industry. We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com General employment questions cannot be accepted or processed here. Thank you for your interest.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!  Subject to eligibility requirements, the Company offers comprehensive benefits including:

  • Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
  • 401(k) with Company match, tuition reimbursement, charitable donation matching;
  • Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
  • Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
  • If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company.  You can learn more by visiting https://www.benefitsforeveryworld.com/.

In the U.S., the standard base pay range for this role is $111,960.00 - $207,270.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.

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About The Company

Activision Blizzard, Inc. is the world’s largest interactive entertainment company, with operations across North America, Europe, and Asia. We are home to some of the most beloved entertainment franchises including Call of Duty®, Skylanders®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™, and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!

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