Bell Services Host

1 Week ago • All levels • Administrative

Job Summary

Job Description

The Bell Services Host at Hong Kong Disneyland Resort hotels is responsible for providing exceptional guest service, primarily focused on luggage handling and transportation. Responsibilities include greeting guests, assisting with vehicles, transporting luggage to and from guest rooms and storage, directing traffic at hotel driveways, and proactively addressing guest needs by answering questions and providing information. The role requires working outdoors and maintaining a positive, friendly attitude, reflecting the high standards of the resort. Comprehensive training is provided, and fluency in Cantonese, English, and Putonghua is preferred but not mandatory.
Must have:
  • Luggage transport
  • Guest service
  • Traffic direction
  • Information assistance
  • Positive attitude
Good to have:
  • Cantonese
  • English
  • Putonghua

Job Details

Job Summary:

For many of our Guests, staying at one of the Hong Kong Disneyland Resort hotels is a dream come true. Bell Services Cast Members is responsible to greet our Guests at the resort hotels, assist arriving and departing guests with their vehicles, and provide luggage transportation service to and from guest rooms.


Responsibilities:

  • Transport Guest luggage to different locations such as Guest Rooms / Vehicles / Storage.
  • Care and storage of guest property
  • Direct traffic at the hotel driveways
  • Need to work at outdoor environment
  • Proactively address guest needs by answering questions, giving directions and other information regarding the hotel / resort or surrounding areas
  • As a Hong Kong Disneyland Resort Cast Member, you will be expected to exhibit a positive, friendly and helpful attitude to our Guests and maintain the show quality of our resort.

Basic Qualifications:

  • No previous experience required and comprehensive training will be provided
  • Ability to speak Cantonese/English/Putonghua (Non Chinese Speaking candidates are welcome)

Additional Information:

SCHEDULE AVAILABILITY
Our Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company, including shifts on Saturdays, Sundays and Public Holidays.

SUBMITTING YOUR APPLICATION
After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application in ENGLISH by clicking “Next” on each page, then “Submit” on the final page.

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From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

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