Data Strategy Architect

3 Weeks ago • All levels • Data Analyst

Job Summary

Job Description

This role is for a Data Strategy Architect in Salesforce's Professional Services, serving as a Senior Consultant specializing in CRM data strategy and AI readiness. The Architect will design and implement scalable data architectures for personalized experiences and accelerate AI adoption. Key responsibilities include leading customer engagements to design data architectures, guiding customers in metadata strategy and data integration, designing data governance models, advising C-level executives, facilitating collaborative discussions, staying informed on latest technologies, and operating effectively in fast-paced environments. The position requires deep expertise in data models, integration frameworks, and metadata strategy, along with excellent communication and cross-cultural collaboration skills. The candidate will work with customers to build data strategies that enable AI applications, including agentic AI architectures.
Must have:
  • Data architecture, integration, metadata management experience
  • CRM and enterprise environment expertise
  • Understanding of CDPs and cloud data platforms
  • Salesforce Data Cloud/CDP familiarity
  • Data modeling and lifecycle management knowledge
  • AI application enabling data strategies
  • Excellent communication and collaboration skills
  • Fluent in Portuguese, Spanish, and English
Good to have:
  • Salesforce certifications
  • Consulting/pre-sales experience
  • Agile/Scrum/SAFe methodologies familiarity

Job Details

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Position Profile: Data Strategy Architect - Professional Services
Location: Brazil Remote
Languages Required: Portuguese, Spanish, and English
Travel: As needed for customer engagements


Position Summary
We are seeking a Data Strategy Architect to join our Professional Services organization as a Senior Consultant, specializing in CRM data strategy and AI readiness. This individual will play a critical role in helping customers design and implement scalable, future-ready data architectures to power personalized experiences and accelerate Artificial Intelligence (AI) adoption.
This is a customer-facing role requiring deep expertise in data models, integration frameworks, and metadata strategy—combined with excellent communication skills, business acumen, and the ability to operate in multilingual and cross-cultural environments.


Key Responsibilities

  • Lead customer engagements to design data architectures that enable scalable, personalized customer experiences across CRM platforms.

  • Guide customers in metadata strategy, data modeling, and data integration within the context of modern cloud ecosystems.

  • Help clients design and implement data governance models and frameworks that support the responsible use of data in AI-driven ecosystems, including agentic networks.

  • Serve as a trusted advisor to C-level executives, translating technical solutions into clear business outcomes and ROI.

  • Facilitate collaborative discussions across technical and business stakeholders, aligning on data strategy and architectural direction.

  • Stay informed on the latest developments in data platforms, AI, and emerging technologies, sharing insights with clients and internal teams

  • Operate effectively in ambiguous, fast-paced environments, driving clarity and forward momentum

  • Work collaboratively across global, cross-functional teams and manage engagements using Agile and SAFe methodologies

Required Qualifications

  • Bachelor’s Degree in a relevant field (e.g., Computer Science, Information Systems, Data Science, or Engineering).

  • Proven experience in data architecture, data integration, and metadata management, particularly in CRM and enterprise environments.

  • Solid understanding of Customer Data Platforms (CDPs) and cloud-scale data platforms

  • Experience using Salesforce technologies, with a strong preference for familiarity with Salesforce Data Cloud/CDP

  • Strong understanding of data modeling principles and data lifecycle management.

  • Experience building or supporting data strategies that enable AI applications, with awareness of agentic AI architectures.

  • Excellent communication and interpersonal skills; ability to develop relationships with CxO stakeholders and collaborate across cultures and geographies

  • Skilled at translating technical concepts into business language, clearly articulating business value and impact.

  • Self-starter with a proactive attitude and the ability to manage tasks independently while working remotely with both customers and internal teams

  • Fluent in Portuguese, Spanish, and English—written and spoken.

Preferred Qualifications

  • Salesforce certifications related to Data Cloud, Salesforce Platform, or Architecture.

  • Professional experience in consulting, pre-sales, or customer-facing roles in enterprise environments.

  • Deep familiarity with Agile, Scrum, or SAFe methodologies.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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