Commercial Academy Trainer

9 Hours ago • All levels

Job Summary

Job Description

The Commercial Academy Trainer role at Adyen involves delivering training programs in the APAC region, both in-person and online. The trainer will deliver current programs focusing on commercial skills, design new programs, and collaborate with the APAC commercial leadership team. Additionally, the role includes leading global and regional projects to improve commercial learning strategies. The trainer is expected to have experience in sales or account management, a strong understanding of commercial needs, and the ability to inspire and challenge commercial professionals. The role requires traveling globally for about 30% of the time.
Must have:
  • Experience in sales or account management role.
  • Experience in learning and development.
  • Experience in hosting trainings.
  • Inspiring presence and ability to control the room.
  • Strong stakeholder management and collaboration skills.
Good to have:
  • Ability to present in Mandarin / Japanese.

Job Details

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Adyen’s Commercial Academy

The primary goal of the Commercial Academy is to drive commercial growth through our training programs and other initiatives, in a scalable way. We are a community driven Academy, working very closely with our commercial team to ensure relevance and top quality. We train hand-in-hand with our successful commercial teammates to allow for effective experiential learning. While we are expanding our learning offering, we’re always looking to further advance our continuous learning strategies. 

To increase our impact in the APAC region we are looking for a Commercial Academy Trainer who’s based in Singapore.

Commercial Academy Trainer

  • The core current part of the role is to run our Commercial Academy training programs in the APAC region, both in person and online.
  • Deliver our current programs - commercial skills e.g. pitching, negotiating, qualifying, a lot of practice
  • Design challenging new programs and sessions for our APAC & global commercial audiences, innovating for upcoming needs as we grow
  • Collaborate closely with the APAC commercial (leadership) team, including them in our training programs
  • The other part of your role is to lead global and regional projects to improve and innovate our commercial learning (not just in the training room) and the way we work.

Who you are

  • You have experience in a sales or account management role, because we need you to have a deep understanding of your crowd
  • You have experience in the learning and development space - and have a vision on how to get commercial people excited and help them grow with training programs
  • You love and have experience hosting trainings 
  • You have an inspiring presence
  • You’re able to ‘control the room’ without taking the whole stage for yourself  
  • You have the wit and credibility to challenge and confront commercial people to help them grow
  • You'll need strong stakeholder management and collaboration skills, up to leadership level
  • You’ll need to have the maturity and confidence to assess critically and make decisions for the programs you’ll own
  • ‘Roll up your sleeves’-mentality to get things done autonomously
  • If you are able to present in Mandarin / Japanese would be a bonus as there will be situation where you have to present in those language when you travel to the individual offices. 
  • You are a great communicator with both the written and spoken word (especially towards commercial people): to the point, impactful and people-oriented
  • Since you are part of the Commercial Academy team that is largely based in the Amsterdam HQ, this role requires traveling globally for about 30% of your time 

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based in our Singapore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

 

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About The Company

Adyen is a technology company that provides a single platform to accept payments anywhere in the world through any sales channel. Driven by a vision to improve customer experience, streamline processes, and ultimately increase revenue, Adyen enables businesses to process payments across online, mobile, and Point-of-Sale (POS) with over 250 payment methods in 187 transaction currencies. Over 3,500 businesses use the Adyen payment platform, including Facebook, Airbnb, Spotify, Groupon, Evernote, Booking.com, Yelp, Vodafone, Mango, Abercrombie & Fitch, O’Neill, and KLM. Adyen is headquartered in Amsterdam, with offices in San Francisco, São Paulo, Singapore, London, Paris, Berlin, Stockholm, Madrid, and Boston.


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