Compliance Plan Lead

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Team Summary

Visa Consulting & Analytics (VCA) Australia, New Zealand, and South Pacific (AUNZSP) is Visa's advisory division, working with Visa's clients (including card issuers, acquirers, and merchants) on a broad range of key business initiatives including strategy, operational optimisation, customer engagement and overall business profitability.

VCA is made up of three services lines - Advisory, Data Science and Managed Services, the latter being the execution arm of VCA. Our Managed Services teams (also known as squads) are embedded on client sites leading long-term engagements and delivering value primarily through implementation and execution services. We deliver objectives from a shared value agenda but are also closely connected to the broader VCA team, sharing knowledge, and bringing the best of Visa to the client.

We are looking for a dedicated Senior Manager for the role of Compliance Plan Lead embedded with one of our valued clients based in Auckland or Wellington. This role is a 24-month Fixed Term Contract.

Role Summary

The Compliance Plan Lead will be responsible for developing, overseeing and managing our client’s compliance plans for all card schemes, and for Payments Industry, ensuring adherence to regulatory requirements and industry best practices. The plans will document our clients’ obligations; where in the organisation and how they are being met, along with identifying obligation or control gaps for remediation to reduce compliance risk.

Key Responsibilities:

· Lead the development of Card scheme and Payments Industry Compliance Plans by the due dates

· Enhance and manage plan for Compliance Plan delivery, and track / report on progress, escalating issues impacting delivery promptly

· Manage and collaborate with key stakeholders (Customer facing business units, Operations, Customer Product & Services, Fraud Protection, Risk and Technology) and the Compliance Plan Analyst to achieve the desired outcome

· Support key stakeholders in their understanding of the obligations and identify ways to minimize compliance assessment effort required by key stakeholders

· Facilitate resolution where ownership of obligations is contested

· Where compliance or control gaps are identified, ensure these are recorded by the owners in the enterprise risk system so delivery can be tracked

· Development of a framework to keep the plans updated in a sustainable way and assess the resources required to maintain that will make it easy on an ongoing basis to evidence compliance quickly when needed

This is a hybrid position. Expectation of 3-days in the office and as confirmed by your Hiring Manager.

Key Requirements

· Proven banking experience, in a Compliance or Risk role

· Tertiary qualification in business or technology related discipline, or equivalent intellectual capability.

· Understanding of Card Scheme Obligations for at least Visa card scheme

· Demonstratable ability to lead cross functional working groups

· Excellent communication, collaboration & facilitation skills, working with a wide range of stakeholders at all levels. Proven track record in stakeholder engagement and management

· Excellent analytical, problem-solving, and decision-making abilities

· Ability to work in a fast-paced, highly regulated environment.

Desirable:

· Exposure or experience related to Payments Industry obligations

· Knowledge of Bank processes, policies and procedures

Why this is important to Visa

This role will support a strategic and multi-dimensional client in New Zealand as a member of a growing team at Visa. This role ensures the delivery of safe, secure payments by developing robust compliance plans. It builds customer trust and protects the organization from financial loss due to non-compliance.

Projects you will be a part of:

The role will ideally be based in Auckland or Wellington in a hybrid work environment (minimum 3 days in office per week). As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable, and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analogue to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.