Customer Account Manager

We are looking for a skilled Customer Account Manager to join a global direct sales team, here at insightsoftware. This role reports into the Senior Divisional Vice President and focuses on managing and growing customer accounts for a suite of our BI and Data connectivity products, across EMEA and APAC. We are looking for someone who has expert knowledge of Business Intelligence solutions and demonstrated experience successfully hunting new logos, before moving into Account Management. You can find out more about the products this role is responsible for selling here https://www.youtube.com/watch?v=BzubrJem-rs&pp=ygUNbG9naSBzeW1waG9ueQ%3D%3D

Job Description 

Responsibilities 

• Retain and grow your customer base that spreads from EMEA to APAC 
• Create strategic, long-term relationships with corporate leaders across your territory. 
• Nurture and expand the company's relationship with customer accounts in your defined territory. 
• Develop and execute sales plans and exceed sales goals through prospecting, qualifying, managing, and closing sales opportunities. 
• Develop and manage sales pipeline to consistently meet or exceed monthly, quarterly, and annual revenue quotas. 
• Conduct heavy prospecting of customers (phone, email, marketing campaigns, referrals, etc.) and coordinate with marketing department to qualify and identify leads.
• Coordinate resources throughout the sales cycle including product support and sales engineering.
• Meet with and present value propositions to key clients and senior-level executives to negotiate and close deals. 
• Manage and track customer information and provide regular reporting of pipeline and forecasts in Salesforce: The Customer Company . 
• Remain highly knowledgeable of company products and target industries to facilitate sales efforts. 
• Practice effective, excellent communication with management, customers, and support staff 
• Participate in team building and company-growth activities including strategy setting, sales training, marketing efforts, and customer care. 
• Develop and execute sales plans and exceed sales goals through prospecting, qualifying, managing, and closing sales opportunities. 
• Develop and manage sales pipeline to consistently meet or exceed monthly, quarterly, and annual revenue quotas. 
• Use a consultative approach to diagnose our customer's needs. 
• Remain highly knowledgeable of company products and target industries to facilitate sales efforts. 
• Practice effective, excellent communication with management, customers, and support staff 
• WIN – close deals and acquire new customers. 

• Experience selling the following software into the enterprise space: embedded analytics, Business Intelligence and reporting tools. 
• A strong background generating new logos in hunting roles, before moving into Account Management. 
• Ability to thrive in a fast-paced environment. 
• A disciplined approach to daily activity planning, setting goals, and achieving results. 
• Excellent written and verbal communication skills, including cold calls, proposal preparation, and presentation skills. 
• Must have energy, drive, commitment, and passion. 
• Can, by nature, work simultaneous parallel activities through the day. 
• Bachelor's degree and/or relevant work experience 

All your information will be kept confidential according to EEO guidelines.

At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located.

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** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **

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At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.