Customer CARE Associate

1 Month ago • All levels

Job Summary

Job Description

The Customer Care Associate will follow up on orders, prepare relevant materials, and communicate with other departments to ensure the accuracy of orders and invoices. They will also perform quality checks of invoices using systems and Excel. The role involves working within a company that provides expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage. This is an opportunity to contribute to a growing company while evolving skills in a culture that values unique contributions.
Must have:
  • Follow up on orders
  • Prepare relevant materials
  • Communicate with departments to ensure accuracy of orders and invoices
  • Quality check of invoices using systems and Excel

Job Details

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

To Follow up on orders and to prepare relevant materials;
To communicate with other departments to ensure the accuracy of the orders and invoices;
Quality check of the invoice with systems and excel

Category: Customer Support

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About The Company

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics.

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