Director - Data Operations

Who We Are

Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 50 countries, Addepar’s platform aggregates portfolio, market and client data for over $7 trillion in assets. Addepar’s open platform integrates with more than 100 software, data and services partners to deliver a complete solution for a wide range of firms and use cases. Addepar embraces a global flexible workforce model with offices in Silicon Valley, New York City, Salt Lake City, Chicago, London, Edinburgh, Pune, and Dubai.

The Role

We are seeking a Head of Portfolio Data Operations who excels in strategic problem-solving, innovative thinking, and strategic execution, with a proven track record of building impactful teams focused on operational excellence. This role is based in Addepar’s Edinburgh, UK office!

As part of the wider Addepar Data organisation, the Portfolio Data Operations team is responsible for ensuring Addepar's clients have timely and high-quality data. This includes overseeing the processing of portfolio transactions and positions, diligently completing verification checks, and assisting clients with their data support queries. The Data Operations group is central to Addepar's activity and requires daily communication with financial data providers, clients, and colleagues across the company.

As the global leader of the Portfolio Data Operations team, you will leverage your expertise to drive key strategic operations initiatives that unlock efficiency, deliver high-quality data to clients, and mitigate operational risk. You'll collaborate closely with your team and Engineering & Product leaders to identify opportunities for scaling through automation and modern operator tooling and champion the transformation of the Data Operations function. This position requires a strong people leader with a track record of working independently in a fast-paced environment.

What You’ll Do

Strategic Leadership:

• Develop and execute a strategic roadmap for portfolio data operations, aligning with Addepar's business objectives and corporate growth plans.
• Collaborate with senior leadership to understand the organisation's evolving needs and ensure the data operations strategy is closely aligned with these goals.
• Provide leadership on industry trends and emerging technologies to drive innovation within the data operations function.

Operational Management:

• Oversee the spectrum of operational workflows for portfolio and aggregator data feeds.
• Maintain effective process controls to ensure quality standards, and organisational objectives and deliverables are achieved.
• Implement robust KPI tracking, metrics, and analytics to measure operational effectiveness, resource utilisation, operations scalability, and cost-effectiveness.

Maturity and Optimisation:

• Identify and seize opportunities for process automation and innovation, contributing to the evolution of Addepar’s Data Operations function and scaling impact globally.
• Collaborate with Product and Engineering to design, test, and implement new processes and tooling features that improve data quality as well as increase operational efficiency.

Strategic-Tactical Balance:

• Operate comfortably at both the strategic level, influencing key decision-makers, and the hands-on level, actively engaging with data operations workflows to help review, manage, and/or address data inquiries and requests from clients and internal stakeholders.
• Be prepared to get involved directly when necessary to address tactical challenges and ensure successful operation.

Stakeholder Collaboration:

• Collaborate closely with key stakeholders, including the other Data Operations teams, Go-to-market/services, Engineering, Product, IT, Finance, and other business units, to ensure alignment and integration of data operations initiatives.

People Management and Culture:

• Mentor managers/leads and consistently promote knowledge sharing and best practices across all teams.
• Manage a global team, fostering a strong culture alongside achieving results: Balance driving performance with cultivating a high-performing, inclusive, and growth-oriented team culture. Lead by example, empowering team members to innovate and collaborate effectively while ensuring accountability for measurable outcomes
• Oversee recruitment, onboarding, and training of new team members.

Who You Are

• Significant experience in the financial investment/advisory/fin-tech industry, with in-depth knowledge of capital markets, trading operations, and middle/back-office operations systems, including several years in a senior leadership role.
• Expertise in data operations and data management with an exceptional understanding of custodial data pipelines and the unique challenges that come with managing and operating them.
• Proven experience in using process automation, operational workflow re-engineering, and continuous improvement to enhance operational efficiency and scalability by using modern tools and technologies.
• Demonstrated track record of improving data quality and operational efficiency.
• Strong project management and analytical skills with experience in leading change management.
• Experienced in leading global teams, cross-functional and cross-regional projects, and learning and development initiatives.
• Outstanding communication and interpersonal skills for engaging with clients, external data partners, and internal team members and stakeholders.
• Experience in working at not only financial services companies but also product/platform-led businesses is preferred.

Our Values 

• Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes.
• Build Together - Collaborate to unlock the best solutions. Deliver lasting value. 
• Champion Our Clients - Exceed client expectations. Our clients’ success is our success. 
• Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry. 
• Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset. 

In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

PHISHING SCAM WARNING: Addepar is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from Addepar without a formal interview process. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. If you have any questions, please reach out to TAinfo@addepar.com.