EMEA Bodyshop Technical Trainer

1 Week ago • All levels • Education • Undisclosed

About the job

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Job Description

The EMEA Bodyshop Technical Trainer will deliver learning solutions across the region, ensuring Tesla's internal and external repair network provides top-tier service. Responsibilities include conducting hands-on technical onboarding and continuous training for Bodyshop technicians, mentoring staff, collaborating with managers to address skill gaps, and improving team performance. The role requires expertise in electric vehicle repair, strong communication and facilitation skills, and the ability to travel extensively (60%). The ideal candidate will possess a comprehensive understanding of vehicle body repair processes, including aluminum and steel welding, mechanical, electrical, trim, and refinishing knowledge. Experience with EV repairs is preferred.

Must have:

Exceptional training delivery ability
Strong EV repair knowledge
Expert in bodyshop processes
Excellent communication skills
60% travel availability

Good to have:

Experience with apprentice programs
Knowledge of environmental and safety regulations

What to Expect

The Bodyshop Technical Trainer position requires someone with exceptional ability to deliver learning solutions within their region. The Tesla Bodyshop Technical Trainer will take responsibility for ensuring our internal and external repair network is equipped to deliver the best ownership experience the world has ever seen for every Tesla owner. Key responsibilities include facilitating hands-on technical Onboarding and Continuous Bodyshop technical training, mentoring and supporting Bodyshop technicians, and partnering closely with local Bodyshop Managers and regional network managers to train for skill gaps and elevate the performance of their teams and regions. 

This individual must be creative, proactive, organized, flexible, results-oriented, and have a passion for and understanding of electric vehicles. Must have outstanding communication, facilitation, and organizational skills while demonstrating a positive and professional demeanor.   

What You’ll Do

Facilitate Onboarding and Continuous instructor-led and virtual Bodyshop technical training on electric vehicles equipped with complex automotive and electromechanical systems to enable employees to perform their role safely and to Tesla’s standards
Maintain expert knowledge of the most current product knowledge, systems, methods, techniques, and best practices of Bodyshop repair procedure and processes  
Support the Content Development team with reviewing training material, as needed  
Support local apprentice programs as needed, including delivering training, supporting apprentice mentors, and reviewing training materials
Partner with Managers and Coaches to identify and train for skill gap development of employees
Serve, coach and mentor a network of Internal Bodyshop technicians and coaches to enhance core capabilities and ensure continuous process improvement
Support and manage any local and specific projects with minimal guidance

What You’ll Bring

Equivalent in experience and evidence of exceptional ability 
Strong understanding of vehicle body repair processes including aluminum and steel Welding, Mechanical, electrical, trim and refinishing knowledge; with experience of electric vehicles repairs is strongly preferred
Strong facilitation, coaching, stakeholder management and interpersonal communication skills required
Excellent verbal and written communication skills, and demonstrated confidence and professionalism in working in a customer-facing role
Proactive, flexible, confident, professional, and self-directed in a fast-paced environment
Ability to travel at least 60% of the time, with a valid Driver’s License and a valid passport
Experience with environmental and safety requirements a plus

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