Employee Benefits Specialist

Company:

Mercer

Description:

We are seeking a talented individual to join our Health & Benefits team at Mercer. This role will be based in Sunrise, FL, and it is a hybrid role with a requirement of working at least three days a week in the office.

As an Employee Benefits Specialist, you will provide comprehensive support in managing employee benefits, including assisting with coverage verification, eligibility issues, and new hire onboarding. You will also facilitate open enrollment processes, address employee inquiries regarding benefits and payroll deductions, and ensure compliance with regulatory requirements while collaborating with various stakeholders to enhance overall employee experience. Additionally, you will play a key role in ongoing support, claims assistance, and the management of COBRA and spending accounts.

We will count on you to:

• Provide ongoing support liaising between the client, carrier and Mercer for a multitude of applications and services
• Interact with the benefits administration tools in moving forward all functions of employee benefit transactions
• Respond to employee questions on their health and welfare plans both strategic and transactional in nature
• Performing ongoing open enrollment with new hires and answering ongoing questions from employees related to the health and welfare plans

What you need to have: 

• 3-5 years of experience administering benefits
• Familiar with benefit administration technology, new hire enrollment and data transfer between client and insurers
• Strong organizational and time management skills
• Good verbal and written communication skills
• Proficient in Excel and working knowledge of the MS Office suite

What makes you stand out?

• Self-starter with proven ability to navigate between employee, employer and insurer worlds providing the best customer service
• Proven demonstration of enhancing the employee experience

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.