Events Support Executive

Role: Events Support Executive

Location: Singapore

Job type: Full time, permanent

Flexible working arrangements: Hybrid

Why QS?

At QS, our culture fosters a flexible working environment that encourages our employees to own their career whilst personally and professionally thriving. We collaborate, respect, and support each other – and as a company, our values underpin these.

Our mission is to empower motivated people around the world to fulfil their potential through higher education, and to ensure everyone has the same opportunity to achieve that potential. We celebrate the diversity of our teams and believe through sharing our experiences we can learn from one another and become stronger together, which enables us to achieve our goal.

At QS, you’ll be responsible for implementing real change in the international higher education landscape, full of exciting and interesting challenges where you can drive positive impact across the business.

In October 2023 we were thrilled to be included in Newsweek’s Top 100 Most Loved Workplaces® in the UK list which is compiled using employee sentiment and satisfaction data.

Using insights from more than two million employees in organisations with 50 to 100,000 members of staff, the list recognises workplaces where employees feel most respected and appreciated.

The Role

As an Event Support Executive, you will play a pivotal role in supporting our team to plan and deliver world-class events. From large-scale conferences to intimate gatherings, your skills in communication, creativity, and organisation will ensure our events run smoothly, leaving a lasting impression on all involved.

This role offers a blend of administrative support, communication, and hands-on event coordination, providing valuable experience in the event industry.

Role responsibilities

·       Event Coordination & Planning: Assist the event team in organising, planning, and executing events, ensuring all logistics are in place for seamless delivery.

·       Content Creation: Collaborate with marketing and content teams to draft content for event materials such as invitations, websites, promotional materials, and social media posts.

·       Vendor & Partner Liaison: Build and maintain relationships with event sponsors, exhibitors, hosts, and other external partners. Coordinate with them to ensure smooth collaboration throughout the event process.

·       Internal Communication: Support communication between internal departments and event stakeholders, ensuring all parties are aligned and prepared for the event.

·       Event Promotion: Assist in the creation and distribution of promotional materials, ensuring that events are well-publicised and attract the desired audience.

·       On-Site Support: Provide logistical support on the day of events, managing event setup, registration, and attendee needs, as well as troubleshooting any issues that arise.

·       Travel Coordination: If required, assist with travel arrangements for team members or event participants.

·       Post-Event Activities: Assist in collecting feedback from participants and partners, analysing event success, and generating reports for future improvements.

·       Any other duties that fall within the scope of the role.

Key skills and experience

·       Education: Bachelor’s degree in Hospitality, Event Management, Marketing, or a related field, is preferred.

·       Experience: Relevant experience of event coordination or a related field, with a demonstrated ability to manage multiple projects.

·       Organisational Skills: Strong attention to detail, ability to manage tasks efficiently, and meet tight deadlines.

·       Communication Skills: Excellent written and verbal communication, with the ability to work with diverse teams and stakeholders.

·       Problem-solving: Quick thinker with the ability to adapt and resolve issues as they arise during the event process.

·       Tech-Savvy: Familiarity with virtual platforms, AV equipment, and other event technologies is a plus.

·       Team Player: Able to work collaboratively with internal and external stakeholders to ensure event success.

·       Flexibility: Willingness to work long hours during events, with the ability to adapt to changing environments. 

Please note, this position entails being present on-site for extended hours during event days, where you'll need to remain active and mobile for the majority of the time.

So, who are we and what do we do?

QS is the world’s leading provider of services, analytics, insights, and intelligence to the global higher education sector - supporting university excellence across the world. Our student recruitment and enrolment solutions enable universities and business schools to connect with talented individuals seeking to further their academic progress and career development. Our portfolio of professional services includes consultancy, student mobility and academic partnerships management, and branding solutions. We publish highly visible and influential rankings of international universities, including the QS World University Rankings® which reaches a global audience of hundreds of millions of people.

Founded in 1990, our activities span across 50 countries, working with over 2000 of the world’s leading higher education institutions and over 12,000 employers.

Headquartered in London, QS has over 800 employees globally with offices in Australia, Malaysia, India, Romania, Singapore, France, Germany, and the USA. QS keeps growing organically, through acquisition and by recruiting top talent across key regions.

We take investing in our people very seriously.

Outside of the standard benefits we also offer resources to allow professional growth and wellness initiatives to nurture a healthy mindset:

• Free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation
• A focus on welfare which is led by our global wellness team, with mental health first aiders globally
• Access to a variety of diversity and inclusion initiatives and groups
• Strong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual PD event
• Support for volunteering and study leave
• Free subscription to LinkedIn learning – with over 5000 courses and programmes at your fingertips
• Options to join our outstanding global Mentorship programme

Like what you’ve heard? Great, apply now!

As a candidate, we know the application and interview process can be daunting and so it’s important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space.

Equal opportunities

QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive.

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