Description -
Customer Support (CS) is delivering Customer Services & Support for all Personal & Printing Systems customers, both Consumer & Commercial. Support is operated through a network of outsourced support & services delivery partners/suppliers.
We are looking for a Graduate to contribute to CS Iberia delivery organization, as a business analyst and supporting and engaging with HP partners/Retailers for a best-in-class support level.
YOU will be assigned a mentor in our team that will help on your ramp up, guide you through the organization, will organize your onboarding process and support along this journey.
Objectives & Responsibilities:
Although you will be integrated in Iberia Delivery team, you will work in an international and diverse context and with several roles/functions/countries. For that purpose, you will require data analysis capabilities in order support the team to create actions from insights through data. On top, having great communication and engagement skills is also critical to better interact with your colleagues in different functions and with retailers/partners in Iberia,
Job Description
Job specifics/responsibilities:
Overall, your role will be split into 3 main areas, Delivery Operations, Data analysis and partner management
Delivery Operations Management
Data Analysis
Partner Management
Skills and Qualifications:
Academic Background
Experience our benefits:
Being part of HP means access to an international community with lots of growth opportunities within the company, professional development resources, networking opportunities, while enjoying in a great atmosphere making an impact.
Sales and Services Entity (ES11)
Job -
ServicesSchedule -
Full timeShift -
No shift premium (Spain)Travel -
Relocation -
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement
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